Departmental Technician -E9

Job Summary

The Michigan Department of Treasury seeks a Departmental Technician to support the Depository Services Section’s receipting and lockbox operations. This position plays a key role in ensuring efficient, accurate, and customer-focused financial processing across the Department.

• Serving as a Departmental Technician for receipting and lockbox functions, ensuring timely and accurate processing.
• Reviewing Section processes and procedures and recommending improvements to enhance efficiency and effectiveness.
• Assisting with the collection, preparation, and reporting of monthly performance metrics.
• Providing technical assistance and support to Section staff.
• Researching and responding to receipting and payment-related inquiries from internal offices, other Treasury divisions, and external agencies.
• Supporting Departmental Analysts in developing and maintaining forms, documentation, and procedures related to bank processes.
• Communicating professionally—both verbally and in writing—with the lockbox vendor to resolve processing, reconciliation, and technical issues.
• Handling Non-Conforming and Duplicate Image Cash Letter (ICL) rejects and troubleshooting ICL file issues.
• Serving as the primary backup for the Field & District processes.

This position is expected to promote and maintain an environment that supports continuous quality improvement, encouraging new ideas, open communication, respect, and teamwork across the Section.

Education typically acquired through completion of high school.

• Departmental Technician 7 – One year of experience performing administrative support activities equivalent to the 7‑level in state service.
• Departmental Technician 8 – One year of experience performing administrative support activities equivalent to the 8‑level in state service. OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
• Departmental Technician E9 – One year of experience as a supervisor of administrative support activities equivalent to the 9‑level in state service. OR One year of experience performing administrative support activities equivalent to the 9‑level in state service. OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
• Departmental Technician 7 – Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
• Departmental Technician 8 – Possession of a Bachelor’s degree may be substituted for the experience requirement.
• Departmental Technician E9 – Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

"Official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, provided it contains the elements listed above. Review more information regarding official transcripts.

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by the Council on Higher Education Accreditation (CHEA). Civil Service accepts evaluations of foreign credentials from National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE).

Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.

This position is not remote work eligible as duties are required to be done onsite.

The Michigan Department of Treasury participates in E‑Verify and will…