Family Advocate

Position Overview

Job Location:

Jo Sheppard Pierson, Pierson, FL 32180

Position Type:
Full Time

Education Level: 2 Year Degree

Salary Range: $19.00 - $21.50 per hour

Responsible for the recruitment and enrollment of eligible families in Head Start/Early Head Start. Identifies the needs of families and their children and provides comprehensive case management services to empower them to achieve and maintain self‑sufficiency.

Preferred:
Bilingual.

Monday – Friday, 7:30am – 4:00pm

Vacation, Sick, PTO, Employer‑Paid Health, Vision & Dental, 403(b) Retirement, 14 Company Paid Holidays, Pet Insurance, $30,000 Life Insurance, Long‑Term Disability. Public Service Loan Forgiveness qualified employer.

• Recruit eligible children (including those with disabilities) to meet enrollment requirements.
• Complete applications, parent interviews, and enrollment process.
• Schedule, facilitate, and document Project Spotlight; ensure follow‑up is complete.
• Provide case management to families, identify needs and goals, develop partnership agreements, make referrals, and provide follow‑up.
• Collaborate with health services staff to ensure compliance with child health requirements.
• Connect families with community resources to meet basic needs during crises.
• Document all case management processes in
• Assist in scheduling initial home visit for teaching team; provide subsequent visits as required.
• Prepare, maintain, and update child/family files in accordance with policies.
• Support families in coordinating and participating in Parent Family and Community Engagement Experiences.
• Collaborate with the Parent, Family and Community Engagement Committee and Family Services Coordinator to ensure parent/male engagement.
• Work with center staff to promote and document family participation and provide feedback.
• Follow up on excessive absenteeism and attendance concerns and comply with the Rilya Wilson Act.
• Submit reports, documents, and files as directed; meet monthly with the ERSEA Supervisor to discuss outcomes.
• Maintain open, positive communication with families; greet parents at child arrival and departure times when possible.
• Participate in community activities/events to support families and increase program awareness.
• Act as advocate and role model for Head Start/Early Head Start families.
• Attend and participate in training programs, staff meetings, and other trainings.
• Maintain confidentiality of client, staff, and agency information.
• Maintain effective working interactions with coworkers and external contacts.
• Organize and prioritize assignments as directed.
• Participate in safety, storm, and fire drills.
• Follow federal, state, and local regulations, including Head Start/Early Head Start Performance Standards and other administrative orders.
• Participate in ongoing monitoring, Community Assessment, and Self‑Assessment and perform related functions.
• Follow policies and procedures of You Thrive Florida, including personnel, health & safety, payroll, and other policies.
• Ensure documentation standards in Child Plus are met as required by program.

• Minimum of a High School Diploma and FDC Course; credential or certification in Social Work, Human Services, Family Services, counseling, or related field.
• No experience required if holder of a Human Services or Social Work Associate degree or higher.
• Valid Florida driver’s license and insurability by company carrier.
• Subject to federal, state, and local background checks for working with children.
• First Aid and CPR certified.
• Obtain certification in ERSEA within one year of hire and maintain annually.
• Within 90 days of employment, begin at least one of the DCF Child Care training courses.
• Within 18 months of hire, complete Head Start/Early Head Start…