Logistics Agent 3rd Shift

Logistics Agent - 3rd Shift

Join a dynamic third-party logistics company located at Willow Run Airport, specializing in facilitating the movement of freight for manufacturing clients. As a logistics agent, you will play a crucial role in ensuring that vital parts reach their destinations efficiently and effectively, working as the intermediary between customers and carriers.

• Communicate with customers to determine the most efficient and cost-effective method for shipping freight.
• Coordinate logistics by determining necessary resources, such as trucks and pallets, for freight shipment.
• Track and trace shipments to ensure timely delivery to their destinations.
• Employ problem-solving and critical thinking skills to address challenges and devise innovative solutions.
• Provide exceptional customer service over the phone, maintaining clear and effective communication.
• Pay close attention to detail to ensure accuracy in logistics operations.

• At least 2 years of customer service experience, preferably in logistics or service delivery.
• Proficiency in MS Office applications.
• Ability to type 30+ words per minute.
• Strong communication skills.
• Ability to work with a sense of urgency.

• Experience in sales or negotiations, particularly in a call center or high-volume contact center environment.
• Interest in logistics and customer service.

This position is for the 3rd shift, Sunday to Thursday, 11:30 PM to 7:30 AM, in a dark call center environment with cubicles. The work is fast-paced, requiring employees to work eight-hour shifts without a formal lunch break. Shift premiums are offered for hours worked during specific times and on weekends. Employees may eat while working, and overtime must be approved by a supervisor.

Job Type &

Location:

This is a Contract to Hire position based out of Belleville, MI.

Pay and Benefits:

The pay range for this position is $21.00 - $26.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a fully onsite position in Belleville, MI.

Final date to receive applications:
This position is anticipated to close on Jul 1, 2026.