Logistics Operations Manager

Job Summary

The Operations Supervisor monitors all operations including but not limited to processing shipments, preparing paperwork, communicating freight status, and dispatching drivers for pick up. The supervisor is the primary interface between Pilot Freight Services, customers, sales, system operations, and vendors, providing quality customer service while meeting company policies and procedures.

• Continual process analysis of operational systems, procedures, and staffing to drive continuous improvement in operating efficiencies.
• Assist District Manager with general tasks.
• Ensure safe operations and compliance with all OSHA regulations, applicable laws, and Pilot’s Corporate Policies.
• Effectively train, supervise, coach and evaluate all direct reports to foster good communication and morale.
• Review operational key performance measures monthly and benchmark data to drive corrections or improvement strategies.
• Communicate freight status and any problems to customers, vendors and other Pilot stations and personnel.
• Freight handling via forklift.
• Load/off-load build trucks for optimal routing.
• Other duties as assigned.

• Customer service background preferred.
• Ability to read key elements of financial statements in support of functional role responsibilities.
• Excellent communication and interpersonal skills.
• Superior organizational and time management skills.
• Approachable and motivated.
• Knowledge of systems utilized as it relates to logistics.
• Proficient knowledge of Microsoft Office.
• Ability to thrive in a high-pressure environment.
• Detail oriented and analytical.

• Medical, Dental, Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

$65,000 - $75,000 per year (anticipated starting salary range; final salary determined with selected candidate and applicable laws).

Maersk is committed to a diverse and inclusive workplace and embraces different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process.