Transportation Supervisor

Location: Watervliet

Transportation Supervisor

Transportation Supervisor Job Description
Reports to: Transportation and Compliance Manager Position Summary: The Transportation Supervisor is responsible for the day-to-day supervision and execution of Lane Automotive's transportation operations, including oversight of Lane automotive Delivery Truck Drivers, fleet activities, route performance, and transportation-related processes. This role serves as the primary leader of the Delivery Truck driver team, ensuring safe, efficient, and compliant operations while supporting the Transportation and Compliance Manager through transportation analysis, problem resolution, and continuous improvement initiatives.

Supervisory Responsibilities: The position supervises others and requires accountability for direct reports.
Key Responsibilities:

• Manage Lane Automotive's daily delivery truck operations, including equipment, resources, scheduling, and freight movement.
• Supervise, train, coach, and develop drivers on company policies, procedures, safety requirements, and governmental regulations.
• Ride Along with drivers to evaluate driver performance, identify coaching opportunities, assess route effectiveness, and strengthen customer relationships.
• Ensure adequate driver staffing, route coverage, resource allocation, and contingency planning to maintain service levels.
• Maintain availability outside of normal business hours to respond to transportation-related operational emergencies, including driver call-offs, route disruptions, vehicle incidents, and other issues occurring before driver start times or while drivers are actively operating routes.
• Adjust and maintain delivery routes based on analysis of route efficiencies, customer sales, DOT and state regulations, and hours-of-service requirements.
• Conduct formal reviews of delivery routes and service territories to identify opportunities for improved efficiency, customer growth, service enhancements, and resource optimization.
• Monitor driver compliance with company safety policies, vehicle utilization standards, and electronic fleet management systems.
• Maintain fleet-based GPS and electronic logbook hardware and software, including Geotab systems and related reporting tools.
• Monitor, analyze, and report key transportation performance indicators, including delivery accuracy, route efficiency, safety performance, driver productivity, and customer service metrics. Utilize Geotab and other available reporting tools to identify trends, support decision-making, and implement continuous improvement initiatives.
• Conduct and document periodic inspections of company vehicles, equipment, and safety-related assets to ensure operational readiness and regulatory compliance.
• Serve as the primary point of contact for escalated delivery service issues and work directly with customers and internal departments to resolve transportation-related concerns.
• Support transportation-related documentation and reporting requirements for domestic and international shipments.
• Analyze shipping and transportation data to identify trends and opportunities to reduce costs, improve service, and minimize damages.
• Backup the Transportation and Compliance Manager and provide leadership and direction for transportation activities in the manager's absence.
• Manage Attendance, Safety, Accuracy & Productivity (ASAP) with team and individuals.
• Assist with talent and workforce planning.
• Conduct Team Member performance evaluations, issues disciplinary action, and consistently enforce company policies as outlined in the employee handbook.
• Work in a team environment.
• Promote and maintain a clean and safe work environment by complying with procedures, policies, training, and regulations.
• Ensure established policies and procedures are followed.
• Participate in continuous improvement project team activities.
• Other duties as assigned.

Education/Experience/

Qualifications:

• Bachelor's Degree, preferred.
• Demonstrated leadership activity in similar roles or organization, required.
• 3-5 years of transportation, logistics, fleet management, or distribution experience, preferred.
• Experience identifying transportation cost-saving opportunities, preferred.
• Experience with domestic and international regulations that impact the transportation and logistics function, including USMCA, CAFTA, National Motor Freight Classification (NMFC), hazardous shipping requirements, carrier contracts, and motor carrier cargo insurance, preferred.

Skills & Abilities:

• Ability to perceive, use, understand, manage, and handle emotions.
• Ability to understand own thoughts, feelings, and actions; and how they influence own behavior and impact others.
• Proficient with Microsoft Office Suite and other job-related equipment and software.
• Ability to communicate effectively (clear and concise) through writing, speaking, active listening, and presentation. Excellent verbal and written communication skills.
• Must approach conflicts with vendors, customers, and colleagues in a constructive manner.
• Excellent customer service…