Logistics Coordinator; Broker; Saint Louis, MI

Logistics Coordinator (Broker) (Saint Louis, MI) | Saint Louis, MI

Role: Logistics Coordinator (Broker)

Company: Tandem Logistics, LLC

Job Location: Grayling, MI or St. Louis, MI

Company Overview: Tandem Logistics, LLC (subsidiary of Tandem Specialized, Inc) is a freight brokerage operation with decades of experience in the logistics industry. We operate as both a trucking and logistics company, and we are looking add to our logistics (freight brokerage) team at either our Grayling, MI or St. Louis, MI locations. Tandem is headquartered on Industrial Drive, just off of 4 Mile Road in Grayling, Michigan.

We are in the perfect spot to service the expanding wood products industry in Northern Michigan. Our new building opened in the Spring of 2019 and it has become our main terminal. We offer 24-hour accommodations to drivers and plenty of room to our operations and maintenance teams.

Schedule: Full-Time, Monday to Friday 7a-5p

• Source, qualify, and develop relationships with motor carriers and transportation providers.
• Effectively manage existing accounts while proactively identifying areas for new business.
• Maintain constant communication with customers regarding carriers, shipments, compliance, and performance.
• Resolve customer concerns and service issues promptly and professionally.
• Verify carrier compliance, insurance requirements, safety ratings, and operational capabilities.
• Coordinate freight movement from pickup through delivery.
• Negotiate freight rates with carriers while maintaining profit margins.
• Preparation of various reports (primarily using excel).
• Provide creative solutions to maximize efficiency and productivity.
• Professional attitude and able to work in fast paced environment while managing ongoing changes.
• Ability to pivot quickly given constant changes relating to drivers, carriers, and customers.
• Requires strong communication and interpersonal skills (both verbal and written).
• Resolve issues that could affect scheduled appointment times and proactively communicate with customers.
• Must be able to multi-task in a dynamic team environment, while also having the ability to efficiently and effectively make independent decisions.
• Participate in periodic trainings & safety meetings.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-Term and Long-Term Disability
• Life Insurance up to $50,000
• Simple IRA with up to 3% match on earnings
• Paid Time-Off, Holiday Pay, Bereavement Pay

• Preference for 1+ years of experience in logistics and/or trucking industry
• Experience with McLeod or similar TMS system highly desired
• High school diploma or equivalent education is required
• College Degree is Preferred
• Knowledge of FMCSA and DOT regulations
• Proficiency with Windows and Microsoft Office products (Microsoft Excel experience desired)
• Proficiency in data entry and typing skills is essential and required (typing speed of 40+ wpm required)
• Professionalism and effective communication skills
• Customer service skills
• Detail oriented
• Willingness to solve problems with critical thinking

• Experience as a truck driver and/or obtain a CDL
• Experience as a freight broker or as a dispatcher
• A license from the National Dispatch and Freight Certification Association

The above job description may not cover all the responsibilities of the job but is intended to be an accurate guideline of the various duties, tasks, and conditions of the stated job position. Additional duties and responsibilities may be added at the discretion of management and may or may not be reflected in this job description.