Coordinator, Accounts Receivable

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust the people they work for, have pride in what they do and enjoy the people they work with.

As an Accounts Receivable Coordinator you are managing and monitoring incoming customer payments to ensure accurate, timely, and complete collection of revenue. This role supports the organization’s cash flow by posting payments, reconciling accounts, resolving billing discrepancies, and following up on past‑due balances. The Coordinator collaborates with internal teams and external customers while maintaining accurate financial records and compliance with company policies and accounting standards.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

• Contacts customers via phone or email to collect outstanding debt.
• Resolves customers issues with regards to billing, forwards any billing corrections to appropriate departments.
• Reviews credit holds and determines if a call or order can be released. Contacts customer and informs account sales rep if an account is being held for non‑payment.
• Opens incoming payments received via USPS. Logs in a daily tally spreadsheet of checks received. As needed posts payments in Eauto.
• Codes ACH CPC’s and posts payments into Eauto.
• Process credit card and ACH debit payments.
• Reviews and mails out customer’s statements monthly.
• Prepares and submits accounts to collections agency as needed.

• High School Diploma or General Education Degree (GED)
• Strong communication skills both oral and written form required.
• The incumbent must be familiar with computer software, specifically Word Processing and Spreadsheet software including Word and Excel.

The typical pay range for this role is $49,000 -$67,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Note:

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time‑to‑time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco‑friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change.

Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.