Customer Service Representative and General Labor

Job Details

Job Title:

Customer Service Representative and General Labor | Company: 1-800-GOT-JUNK? |

Location:

Baltimore, Maryland |

Employment Type:

Full-Time/Part-Time

Join the enthusiastic team at 1-800-GOT-JUNK?, the world’s largest junk removal service! We pride ourselves on delivering exceptional customer experiences while helping people reclaim their space. If you’re a friendly and motivated individual who enjoys helping others, we want you on our team! Meet with customers in the field daily!! Everyday is NEW.

As a Customer Service Representative, you will be the first point of contact for our customers as a Truck Team member. Your role is vital in ensuring their needs are met and their experiences with us are positive. If you have excellent communication skills and a passion for customer satisfaction, this is the perfect opportunity for you!

• Answer customer inquiries via phone and chat with a friendly and helpful attitude
• Provide information about our services and assist customers in scheduling appointments
• Address customer concerns and resolve issues promptly and effectively
• Maintain accurate records of customer interactions and feedback
• Collaborate with team members to improve overall customer experience

• Previous customer service experience preferred, but not required
• Valid Drivers License for 3 years
• Able to lift 50 plus lbs
• Excellent verbal and written communication skills
• Strong problem-solving abilities and a customer‑focused mindset
• Ability to multitask and thrive in a fast‑paced environment
• Positive attitude and a team player

• Competitive pay: $21-28 (Average) including hourly, profit sharing and tips
• 4 Day Work Week
• Profit sharing and tips
• 40 hours of paid time off (PTO) after 3 months
• Healthcare contribution
• Flexible work schedule (full‑time and part‑time options available)
• 401(k) plan
• Paid training
• Referral bonuses
• Opportunities for career advancement
• Immediate start dates available

We have positions available right now! If you’re ready to join a fun and supportive team dedicated to customer service, apply today! All qualified applicants will be contacted within 2-4 business days for an interview. Successful candidates may receive a job offer within 24 hours and can start this week, next week, or at a date that works best for you.

Help us make junk removal a positive experience for our customers! Apply today and start your journey with 1-800-GOT-JUNK?