Customer Support
Listed on 2026-08-20
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Client Relationship Management, Technical Support
Middle River, MD, 21220, United States
2 - 5 Years
Full Time
Posted 1 week ago
Primary SkillsCommunication Skills
Information Technology
Coordination Skills
Self Motivation
Administrative Operations
Attention to Detail
Problem Solving
Team Working
Customer Experience
Customer Relationship Management
Critical Thinking
Networking Skills
Microsoft Office
Procurement
Customer Service
Order Processing
Professional Customer Services
Transportation Management
Value-Added Reseller
Customer Communications Management
Customer Support
Excellence in Service
Expediting
Hubspot
Invoicing
Professional Communication
Resolving Customer Problems
Strategies of Pricing
About CompanyAt Applied Technology Services (ATS), we believe that great technology solutions start with great people. As a full-service IT systems integrator and trusted partner to government and education clients for over 20 years, ATS delivers impactful solutions across Enterprise Modernization, Infrastructure Services, End User Computing, Workforce Optimization, Cybersecurity, and IT Staffing.
Joining ATS means being part of a team that values innovation, collaboration, and purpose-driven work. Ou...
Job DescriptionATS is seeking a customer-focused Customer Care Representative to serve as the primary liaison between our customers, technology partners, distributors, and internal teams. This role is responsible for ensuring exceptional customer experience by processing orders, coordinating with manufacturers, resolving customer inquiries, and managing customer communications throughout the order lifecycle.
The ideal candidate is organized, detail-oriented, collaborative, proactive, and enjoys building relationships while delivering outstanding customer service in a fast-paced technology environment.
What You'll Do...
Job CodeJPC - 21
City[Middle River, MD, 21220], United States
Experience2 - 5 Years
Primary SkillsCommunication Skills, Information Technology, Coordination Skills, Self Motivation, Administrative Operations, Attention to Detail, Problem Solving, Team Working, Customer Experience, Customer Relationship Management, , Critical Thinking, Networking Skills, Sales, Microsoft Office, Procurement, Applicant Tracking Systems, Customer Service, Order Processing, Professional Customer Services, Transportation Management, Value-Added Reseller, Customer Communications Management, Customer Support, Excellence in Service, Expediting, Hubspot, Invoicing, Professional Communication, Rapid Learning, Resolving Customer Problems, Strategies of Pricing
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