Manager, Financial Operations

Manager, Financial Operations

The Manager, Financial Operations will lead cash operations, working capital performance, and transactional processing across the order-to-cash (OTC) and procure-to-pay (P2P) cycles. The ideal candidate will have strong leadership and communication skills, a deep understanding of financial management principles, and a proven track record of driving process improvements. This role reports directly to Tilley's Vice President, Accounting (Controller), and will manage a team.

Key Responsibilities

Treasury and Cash Management

• Manage daily administration of US cash management processes - cash positioning and liquidity management
• Create, support, and maintain end-to-end treasury policies, procedures, and internal controls
• Own the near-term 13-week cash forecast and support mid-to-long range cash flow forecasting
• Complete all necessary lender reporting requirements around liquidity
• Monitor and oversee existing banking infrastructure/relationships, including accounts, services, and other administrative tasks

Accounts Receivable / Credit & Collections

• Responsible for overseeing all aspects of the accounts receivable function to ensure accurate billing, timely collections, and strong cash flow
• Establish and maintain Accounts Receivable policies, procedures, and internal controls
• Monitor Accounts Receivable aging, credit exposure, and past-due balances
• Develop and enforce credit and collection strategies to minimize risk
• Resolve escalated customer billing and payment issues
• Support the month-end close, including Accounts Receivable reconciliations and reporting

Accounts Payable / Procure-to-Pay

• Manage day-to-day Accounts Payable operations, including invoice processing, payment runs, and vendor communications
• Resolve escalated vendor billing and payment issues
• Establish and maintain Accounts Payables policies, procedures, and internal controls
• Review, approve, and process invoices, expense reports,s and payment requests
• Oversee end-to-end expense report processing in SAP Concur, ensuring compliance with corporate travel and expense policies and timely reimbursement
• Support the month-end close, including Accounts Payables reconciliations and reporting

Process Optimization and Automation

• Identify and analyze key performance indicators (KPIs) for Accounts Receivable and Accounts Payable processes, tracking performance, and recommending improvements to support continuous operational enhancements
• Implement standardized global Accounts Receivable and Accounts Payable processes and documentation to reduce manual work and improve collaboration
• Collaborate with the IT department to implement and optimize technology solutions for payment processing and invoicing, enhancing overall efficiency and effectiveness

Leadership

• Directly manage local and offshore teams, providing coaching, feedback, and career development opportunities while building strong analytical and business-partnering capabilities
• Manage team activities to ensure accuracy, timeliness, and cadence
• Partners with sales, customer service, procurement, and finance leadership to support revenue operations

Qualifications

Required

• Bachelor's degree in Accounting, Finance, or similar related fields
• 7 / 10+ years of accounting / treasury / credit experience, including supervisory / management experience
• Strong knowledge of AR / AP accounting processes
• Regular experience using analytical skills
• Proficiency in Microsoft Excel and other reporting tools

Preferred

• Master's degree in a related field or other relevant professional certifications (e.g., CPA, CTP, CMA), a plus
• Ideal Industry background - Distribution, Chemicals, and/or Manufacturing
• Independent / self-starter with close attention to detail
• Strong written and verbal communication skills
• Superior problem-solving and analytical skills (both quantitative and qualitative)
• Focused, organized, results-oriented individual
• Ability to manage multiple projects and deadlines, and to adapt to changing work priorities
• Experience collaborating and building strong relationships across teams

Compensation / Location / Other

• Bonus Eligible
• Compensation:
  Commensurate with relevant experience. The compensation package will include base…