Security Officer

Responsibilities

• Provides safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.
• Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
• Possesses and exhibits excellent customer service skills.
• If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.

• Bachelor's Degree Criminal Justice preferred
• High School Diploma Required

• Class D Passenger Vehicle Driver's License [State License] - Various Issuers preferred
• Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred
• Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred
• Personal

• Experience in hospital, security/police, emergency medical or customer services 2-5 years preferred

• Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
• Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.
• Works effectively both independently and in teams. Able to multitask.
• Strong problem-solving skills.
• Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.
• Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
• Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.
• Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.
• Strong writing skills to provide and maintain documentation to support data.
• Intermediate computer skills: typing and use of database software.

The McLean Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.