Security Officer Per-Diem

Site:
The McLean Hospital Corporation

Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations, continuously monitoring for potential safety hazards and unusual occurrences, and reporting them in a timely manner through patrol of assigned areas. Investigates complaints or potential criminal conduct; assists in restraining patients as necessary; provides protective services. Possesses and exhibits excellent customer service skills.

• Patrols assigned areas, giving particular attention to areas where security problems have occurred.
• Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to hospital property, patients, visitors and employees.
• Maintains strict confidentiality standards at all times.
• Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
• Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps supervisor informed at all times.
• Maintains accountability for valuables/property and forms of evidence coming into incumbent’s custody; ensures safekeeping; maintains documentation.
• Performs as dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
• Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
• Voluntary participation in various departmental committees, task forces, and teams.

Education:

Bachelor's Degree in Criminal Justice preferred;
High School Diploma required. Can this role accept experience in lieu of a degree? No.

Licenses and Credentials:
Class D Passenger Vehicle Driver's License (State License).

Experience:

Experience in hospital, security/police, emergency medical or customer services preferred.

• Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establishing positive relationships, and gaining the trust and respect of others.
• Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.
• Works effectively both independently and in teams; able to multitask.
• Strong problem solving skills.
• Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
• Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, flexible.
• Displays positive image, tact, diplomacy, active listening, articulate.
• Demonstrates understanding of community policing, risk analysis and crime prevention concepts and practices.
• Strong writing skills to provide and maintain documentation to support data.
• Intermediate computer skills: typing and use of database software.

Remote Type:
Onsite

Work Location:

52 Oak Street

Scheduled Weekly

Hours:

0

Employee Type:
Per Diem

Work Shift:

Rotating (United States of America)

Pay Range: $23.34 - $33.37/Hourly

Grade: 5

1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .