Funeral Service Assistant; part-time

Funeral Services Assistant position providing clerical and administrative assistance in support of funeral operations.

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes.
• Ensure proper care and storage of service items.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Assist with respectful preparation of remains, including dressing, lifting, and operating cremation equipment as permitted by law.
• Perform office duties such as answering phones, operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, scale and stereo/video system.
• Run errands, including floral delivery, picking up supplies and documents.
• Serve as an usher, assist with parking, and transport vehicles for services.
• Drive funeral home vehicles for services and pick‑up of families.
• Ensure refreshments are available where permitted.
• Assist with visitations, memorial and funeral services, including visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Greets and receives client families and other persons entering the office for information and assistance.
• Accommodate the needs of families during services and visitations.
• Wash and clean funeral home vehicles and other client vehicles as required from time to time.
• Attend monthly staff meetings.

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors and team player.

Location:

US-OH - Middleburg Heights (Postal Code: 44130)

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.