Application Technical Analyst

Join to apply for the Application Support Representative role at Quadax, Inc.

This position resides on the EDI Application Tech team, which provides second-level support for EDI's clients and call center personnel, resolving various technical issues with EDI Applications.

Responsibilities:

• Provide second-level software support for EDI clients and staff.
• Research network issues, program errors, and Windows errors relating to Xpeditor Server performance.
• Assist with testing Xpeditor enhancements and bug fixes that are part of Xpeditor releases.
• Map client claim files to load into Xpeditor.
• Establish custom edits/converts using Xpressbiller software.
• Modify Xpeditor Reports per client requests.
• Assist with identifying product shortcomings and possible enhancements.
• Other duties as assigned.

Qualifications:

• Associate’s degree preferred.
• Knowledge of EDI a plus.
• Problem-solving skills.
• Strong computer skills.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail when working with clients and internal departments.
• Ability to set priorities.
• Ability to maintain confidentiality.

Overview

This position resides on the EDI Application Tech team, providing second-level support for EDI's clients and call center personnel, resolving various technical issues with EDI Applications.

Responsibilities:

• Provide second-level software support for EDI clients and staff.
• Research network issues, program errors, and Windows errors relating to Xpeditor Server performance.
• Assist with testing Xpeditor enhancements and bug fixes that are part of Xpeditor releases.
• Map client claim files to load into Xpeditor.
• Establish custom edits/converts using Xpressbiller software.
• Modify Xpeditor Reports per client requests.
• Assist with identifying product shortcomings and possible enhancements.
• Other duties as assigned.

Qualifications:

• Associate’s degree preferred.
• Knowledge of EDI a plus.
• Problem-solving skills.
• Strong computer skills.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail when working with clients and internal departments.
• Ability to set priorities.
• Ability to maintain confidentiality.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Associate

• Full-time

• Information Technology

• Hospitals and Health Care, Financial Services, and Software Development

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