Wellness Sales Customer Service

Benefits

• Employee discounts
• Training & development
• Wellness resources

Neon Beach Tan in Middleburg Heights, OH is looking for an energetic and passionate Wellness Sales & Customer Service Representative to join our team! If you love helping people look and feel their best, this is the perfect opportunity to shine in a fun, upbeat environment. Come be part of a team that's dedicated to bringing confidence and wellness to every guest who walks through our doors.

• Greet and assist customers with a friendly, welcoming attitude to ensure an exceptional salon experience
• Educate clients on tanning services, wellness packages, and skincare products to match their individual needs
• Drive membership and retail sales by confidently presenting promotions and upsell opportunities
• Process transactions, manage memberships, and maintain accurate client accounts using salon software
• Maintain a clean, safe, and visually appealing salon environment including tanning equipment and common areas
• Meet and exceed personal and team sales goals for memberships, upgrades, and retail products
• Handle customer inquiries, concerns, and follow‑ups with professionalism and care

• Previous experience in retail sales, customer service, or a wellness/beauty environment preferred
• Strong communication and interpersonal skills with a naturally outgoing personality
• Proven ability to meet sales goals and work in a commission or goal‑driven setting
• Reliable, punctual, and able to work flexible hours including evenings and weekends
• Comfortable learning point‑of‑sale systems and salon management software
• Passion for health, wellness, beauty, or skincare is a plus
• Must be a team player with a positive, can‑do attitude

• Hourly starting rate range $11–$12/hr
• Tips
• Bonus
• Average pay with hourly, tip & bonus $13–$16/hr depending on individual proficiency
• Free Tanning & Wellness Services
• Advancement opportunities

Neon Beach Tan is a premier tanning and wellness destination committed to delivering a top‑tier experience for every guest. Our customers keep coming back because of our state‑of‑the‑art equipment, knowledgeable staff, and warm, welcoming atmosphere. We take pride in building a team that feels like family — where employees are supported, celebrated, and empowered to grow.