Clinical Liaison - Healthcare Sales & Marketing - Northeast Ohio Territory

Bright Star Care® – Cleveland is expanding, and we're looking for an accomplished, well‑connected Clinical Liaison who knows how to build relationships, drive results, and grow private‑pay and VA home care business with speed and integrity all over Northeast Ohio.

This role is ideal for a seasoned healthcare marketer or a clinician (RN or Social Worker) who has transitioned into business development - someone who brings both heart and hustle, and has the performance data to prove it.

Compensation: $75,000–$100,000 base salary (DOE, network strength, and early private‑pay traction) + monthly commission
Schedule: Full‑time, primarily Monday–Friday with some evenings/weekends
Territory: Cuyahoga, Lorain, Medina and some Lake County

This position is the perfect fit for someone who:

• Wants a challenge - you thrive in competitive markets
• Cares about people - empathy drives your conversations
• Solves problems - you remove barriers quickly
• Has serious drive - you're relentless about results
• Is motivated by success - you want to win and be rewarded for it

Whether you're an experienced healthcare marketer seeking a new challenge or a clinician ready to pivot into a high‑impact business development role, you're someone who cares deeply about making a difference - and has the ambition to earn both salary and commission.

Bright Star Care® treats employees like our best clients - with respect, support, and meaningful benefits. We are the place for high‑achievers who want to work hard, grow fast, and earn what they're worth. We invest in people who bring energy, discipline, and a results‑driven mindset.

You'll represent a nationally recognized brand with strong clinical credibility, backed by leadership that gives you the tools, strategy, and support to dominate your territory and build a book of business that pays you month after month.

This is not a "work‑life balance" role - it's a performance role. We're looking for someone who wants to work, wants to win, and refuses to be outworked or outperformed. If you thrive on overcoming challenges and turning effort into income, you'll excel here.

Compensation & Pay

• Competitive wages
• Weekly pay via direct deposit

Insurance

• Medical, dental, vision
• Accident & critical illness
• Short‑term disability
• Life insurance

Time Off

• Earned PTO
• Paid bereavement leave
• Birthday PTO

Education & Development

• Training and continuing education
• Paid professional development

Wellness & Perks

• Family membership to Middleburg Heights Rec Center
• Free snacks, paid lunches, and a genuinely supportive culture

...and much more

Sales Cycle Ownership

• Drive the full sales cycle from prospecting → qualification → closing
• Conduct daily outreach: cold calls, drop‑ins, networking visits
• Qualify high‑value referral sources aligned with ideal client profiles
• Present services confidently, negotiate terms, and close new business
• Market Presence & Brand Building
• Lead community and professional events to maintain visibility
• Strengthen partnerships with the VA and veteran‑support organizations
• Build relationships with discharge planners, case managers, and healthcare leaders
• Understand the competitive landscape and differentiate Bright Star's Higher Standard

Referral Source Engagement

• Maintain disciplined follow‑up to ensure a full, active pipeline
• Conduct in‑services, presentations, and educational visits
• Generate consistent, qualified referrals across home care and medical staffing

Client Conversion & Relationship Management

• Convert prospects into in‑person living‑room visits or contract review meetings
• Guide families and partners through decision‑making with empathy and clarity
• Build long‑term trust with clients and referral partners

Strategic & Analytical Execution

• Use CRM tools, data, and metrics to prioritize high‑impact actions
• Demonstrate resourcefulness and strategic thinking
• Collaborate with internal teams to ensure exceptional client satisfaction

Mindset & Core Competencies

• Hunter mentality - proactive, persistent, and results‑driven
• Creative problem‑solver with strong judgment
• Impeccable organization and follow‑through
• Exceptional verbal and written communication
• Confident closer

Professional &…