Medical Coordinator - RN II

Job Summary

Provides professional nursing care under supervision to primary and specialty care patients in a private medical office setting.

• Prepare patients for examinations, tests, or treatments, and provide clear explanations of procedures.
• Obtain patients’ histories, take vital signs, and perform EKGs as needed.
• Administer injections, medications, and treatments as required.
• Perform blood draws, complete lab slips, and handle cultures and other specimen collections.
• Update electronic medical records promptly and accurately to ensure proper documentation.
• Triage calls, respond to phone messages, and complete follow-ups when appropriate, or forward to the physician for additional advice; schedule patient appointments as necessary.
• Implement physician orders and notify patients of results as directed.
• Assist the doctor with various procedures and ensure a smooth process for both patient and provider.
• Complete drug prior authorizations as required to ensure timely access to prescribed medications.
• Renew medication refills as directed to support continuity of patient care.

• Maintain cleanliness and preparation of examination and procedure rooms.
• Order and maintain supplies and equipment, including sterilization of instruments.
• Serve as the office liaison between staff and providers, addressing requests and escalating unresolved issues to the Practice Manager.
• Oversee daily office operations, ensuring staff adherence to office policies, healthcare regulations, medical laws, and ethics.
• Provide coverage for LPNs or Medical Assistants as necessary to maintain efficient office workflow.
• Train all new LPN and Medical Assistant staff and ensure consistent onboarding processes.
• Assist the Practice Manager with implementing new policies and initiatives, such as Press Ganey and template updates, while maintaining a positive attitude.
• Monitor overall workflow and assess the need for overtime based on staff requirements, communicating adjustments to the Practice Manager.

• Stay current on electronic health record policies and procedures.
• Support and participate in quality improvement initiatives.
• Attend required meetings and actively participate in committees and professional development activities.
• Ensure accountability for professional competency, demonstrating critical thinking and knowledge to deliver optimal patient care.

• Act as the primary contact for providers on‑site, addressing concerns and communicating requests to the Practice Manager when necessary.
• Participate in hiring and onboarding new staff, ensuring they are adequately prepared for their roles.
• Aid in developing and revising patient care plans under the direction of an MD or APRN.
• Perform patient‑related activities such as medication administration, diagnostic testing, therapeutic treatments, medication renewals, and prior authorizations.

• Document nursing interventions and patient responses to care accurately and communicate this information to the appropriate healthcare team members.
• Conduct follow‑up tasks, including post‑operative calls, and handle triage phone calls efficiently.
• Perform additional automated functions and other duties as assigned to support the delivery of safe, efficient, and effective patient care.

• Knowledge of the principles and skills needed for practical nursing to provide patient care and treatment.
• Ability to communicate clearly with individuals of all levels and establish and maintain effective working relationships with providers, staff, patients and the public.
• Knowledge of examination, diagnostic and treatment room procedures.
• Knowledge of common safety…