Clinical Nurse Manager; Tier 1

Overview

The Clinical Nurse Manager (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CNM ensures and delivers high‑quality, patient‑centered care and coordinates all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization's vision, mission, and values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.

The CNM provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high‑performance culture.

• Ensure that clinical assignments are based on patient care needs and demonstrated staff competencies.
• Assist with admission and discharge processes to ensure efficient throughput and high‑quality, patient‑centered care.
• Participate in the ongoing assessment of the quality of patient care services provided on the unit, in collaboration with other members of the management team.
• Collaborate with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
• Support a patient‑first philosophy and engage in service recovery when necessary.
• Operationalize current nursing strategies, including nurse‑leader rounding, employee rounding, hourly rounds, bedside shift report and other initiatives, to improve engagement.
• Provide recommendations related to interviewing, selecting, and training new staff.
• Recommend and implement courses of action (training and development, conflict resolution, personnel‑policy compliance, performance evaluations, or disciplinary actions) to ensure a competitively better organization.
• Assist with staff scheduling and manage all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
• Support proper inventory control and assist with managing supplies and equipment.
• Work with medical staff to coordinate patient‑care management.
• Show leadership and initiative in situations where supervision is not present or required.
• Appropriately and timely escalating problems related to rules and regulations.

• Education
  • Associate's Degree in Nursing – Required
  • Bachelor's Degree in Nursing – Preferred
• Work Experience
  • 1‑3 years of clinical experience required (2 years preferred).
• Knowledge, Skills & Abilities
  • Evidence of leadership experience and abilities required.
  • Knowledge of general nursing principles and practice skills.
  • Knowledge of organizational functions, policies, and regulations.
  • Applicable knowledge of technical skills related to the worked clinical area.
• Licenses and Certifications
  • Current licensure to practice nursing in the State of KY or WV, depending on legal state of residence – Required
  • BLS – Required
  • ACLS within six (6) months of hire (ED, Critical Care, OR, and Specialty Areas/Units Only) – Required
  • PALS within six (6) months of hire (ED, OR, Med/Surg Peds) – Required
  • NRP and AWHONN fetal monitoring within six (6) months (Maternal/Child Only) – Required
  • TNCC within six (6) months of hire (ED Only) – Required
  • De‑Escalation Training within six (6) months of hire (all units) – Required