Hotel Manager

We are looking for experienced, motivated and customer-focused Hotel Managers to oversee hotel operations and ensure guests receive an excellent standard of service.

Key Responsibilities

* Oversee the day-to-day running of hotel operations.

* Manage and support front-of-house, housekeeping, reception and food and beverage teams.

* Ensure high standards of customer service and guest satisfaction.

* Recruit, train, supervise and motivate staff.

* Manage staff rotas, shift patterns and daily workloads.

* Monitor budgets, costs, revenue and hotel performance.

* Handle guest enquiries, complaints and feedback professionally.

* Maintain health and safety, fire safety and hygiene standards.

* Ensure rooms, facilities and public areas are maintained to a high standard.

* Monitor bookings, occupancy levels and room availability.

* Ensure compliance with company policies and relevant regulations.

Requirements

* Previous experience in hotel management or a supervisory hospitality role.

* Strong leadership, communication and organisational skills.

* Excellent customer service and problem-solving abilities.

* Ability to manage a team in a busy environment.

* Good understanding of budgets, staffing and hotel operations.

* Flexible approach to working hours, including evenings, weekends and bank holidays where required.

What We’re Looking For

* A professional and welcoming approach.

* A strong commitment to guest satisfaction.

* The ability to lead, motivate and develop a team.

* Someone who can take responsibility and maintain high standards