Senior Reservationist

Position: SENIOR RESERVATIONIST
Rapport

** Salary:**  $22/Hr-$25/Hr

** Other Forms of Compensation:*
* Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts.

Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.

** Job Summary*
* The Workplace Services Community Ambassador is a highly visible, client- and executive-facing role responsible for delivering a white-glove workplace experience. This position creates a warm, polished, and professional atmosphere while ensuring all office spaces are impeccably maintained and fully supported. The ideal candidate brings a hospitality mindset, exceptional professionalism, flexibility, and strong Microsoft Office skills.

** KEY RESPONSIBLITIES:*
* + Serve as the first point of contact for clients, executives, and visitors, delivering a consistently elevated hospitality experience

+ Maintain the presentation, cleanliness, and readiness of all shared office spaces, including reception areas, conference rooms, workstations, pantries, and supply areas

+ Prepare conference rooms before and between meetings, ensuring furniture alignment, technology readiness, and attention to detail

+ Restock and manage pantry, catering, and office supplies to ensure seamless daily operations

+ Clean, sanitize, and organize pantry and catering equipment daily

+ Provide reception and administrative support; anticipate needs and respond to requests promptly and discreetly

+ Utilize Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) for communication, scheduling, coordination, and documentation

+ Maintain working knowledge of office systems, room reservations, and basic office technology

+ Communicate business activity updates and escalate maintenance, safety, or service issues as needed

+ Support the planning and execution of executive meetings, client visits, and office events

+ Adhere to all security, health, and safety protocols

+ Perform additional duties as assigned

*
* REQUIRED QUALIFICATIONS:

*
* + Hospitality, hotel, concierge, or client-service experience strongly preferred

+ Excellent Microsoft Office skills required

+ Professional presence with strong attention to detail and presentation standards

+ Discreet, trustworthy, and committed to confidentiality

+ Flexible and adaptable in a fast-paced, executive environment

+ Highly organized with the ability to manage multiple priorities

+ Strong verbal and written communication skills

+ Ability to lift and move up to 50 lbs

** COMMUNICATION

SKILLS:

*
* + Clear, confident, and polished verbal and written communication

+ Ability to interact professionally with executives, clients, and internal partners

+ Comfortable providing service-oriented communication while maintaining composure under pressure

** Apply to Rapport today!*
* _Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA_

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** Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.*
* ** Qualified candidates must be able to perform the essential functions of this…