Outbound Supply Demand Planner

This position is responsible for achieving the on-time shipping and other service goals for customer orders at all Pro Driven Global Brands locations within assigned customer(s), trade channel(s), and location(s).

Responsibilities:

• Point of contact for outbound planning. Key liaison between 3rd party transportation, warehouses, and customer care.
• Order “owner” for Pro Driven Global Brands within customer(s), trade channel(s), and location(s) assignment.
• Utilize the necessary portals to acquire routing for collect and 3rd party customers, including but not limited to Home Depot, Lowe’s, Grainger, White Cap, and Tractor Supply.
• Troubleshoot transaction errors between Werner and Redwood (3rd party transportation provider) and correct as needed, or request order admin corrections on pricing, etc. to process properly.
• Cubing full truckloads with full bundle quantities for customers utilizing max load program, excel, or other tools.
• Measure and drive Werner Co.’s inventories and customer order fulfillment performance including but not limited to service level (on-time and fill rate, inventory accuracy, and transportation costs). Coordinates with IT, Customer Care, Production Planning, Supply Planners, Warehouses, and Customers as needed.
• Use Pro Driven Global Brands Systems (JDE E1 and BI) to review related information for inventory and orders at Werner Co. Distribution Centers.
• Coordinate order and item updates for assigned customers, utilizing DRP in JD Edwards and supply planning
• Plan collect / 3rd party shipments for assigned customers in JD Edwards to generate shipping dispatch sheets for the warehouses.
• Update various customer excel trackers in Microsoft teams and provide data to the sales teams and other internal customers when required.
• Utilize and create BI tools to gain efficiencies and audits to improve the inventory journey for our customers.
• Participates in various project teams as necessary.
• Performs other duties as assigned within the scope of responsibilities and requirements of the job
• Performs Essential Job Functions and Duties with or without reasonable accommodation

Education, Licenses, and Certifications

• Bachelor's degree in technical or business discipline or related field preferred or equivalent work experience required

Years of Experience and Knowledge

• 1 ~ 3 years of Direct experience required

Skills and Abilities

• Strong computer skills with working knowledge of Excel and Word. Knowledge of JD Edwards or SAP a plus.
• Must have strong organizational and interpersonal skills as well as solid oral and written communication skills.
• Quick response times to instant messages and emails utilizing our operating system and knowledge of this system for timely and accurate responses.
• Must have demonstrated indirect leadership abilities and be able to adjust to changing priorities.
• Preferred background in a consumer durable product line with experience servicing a multi-channel environment, specifically with bulky and difficult to handle product.