Operational Specialist

A growing manufacturing organization is seeking an Operations Specialist to provide administrative and operational support across production control, sales, engineering, and shipping
. This position will help coordinate customer orders, quotes, purchasing documentation, engineering files, and day-to-day office activities.

The ideal candidate is highly organized, detail-oriented, comfortable communicating with customers and internal teams, and able to manage multiple priorities in a fast-paced manufacturing environment.

Key Responsibilities

• Provide general administrative support, including answering phones, greeting visitors, maintaining office supplies, and coordinating facility service requests.
• Enter purchase orders, job releases, and related information while verifying accuracy and completeness.
• Issue, verify, and close jobs within the company's system.
• Review spreadsheets to confirm contract quantities and pricing
  .
• Communicate with buyers regarding purchase orders, change orders, delivery dates, drawings, and other documentation.
• Assist with shipping documentation and order fulfillment when needed.
• Enter, organize, and distribute customer quotes and RFQs
  .
• Download, review, and maintain customer drawings and supporting files.
• Identify RFQ requirements such as FAI and PPAP and ensure necessary documentation is completed.
• Track quote deadlines and follow up with customers and buyers on outstanding information.
• Support the sales team with customer communication, documentation, and urgent follow-up items.
• Coordinate engineering drawings, files, and communications between internal teams and customers.
• Maintain organized records for quotes, customers, orders, and engineering documentation.

Qualifications

• High school diploma or GED required.
• 2+ years of related administrative or operational support experience.
• Manufacturing experience required
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and Power Point .
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong analytical and problem-solving skills.
• Previous experience in a manufacturing, production, engineering, or similar environment is a plus.