Personal Lines Account Manager
Job in
Middleton, Essex County, Massachusetts, 01949, USA
Listed on 2026-08-22
Listing for:
Insurance Staffing
Full Time
position Listed on 2026-08-22
Job specializations:
-
Insurance
Insurance Agent & Advisor, Insurance Sales, Property Insurance -
Sales
Insurance Sales
Job Description & How to Apply Below
Personal Lines Account Manager
Location:
Middleton, MA | Compensation: $65,000 to $80,000 base salary depending on experience
A respected independent insurance agency on the North Shore is seeking an experienced Personal Lines Account Manager to join its team. This role is ideal for someone who thrives in a relationship-driven environment and brings strong technical personal lines knowledge along with a proactive client service mindset.
The agency offers a stable book of business, strong carrier relationships, and the opportunity to earn additional commission income through account rounding and personal production.
Responsibilities- Manage and service a personal lines book of business including auto, home, umbrella, condo, renters, and related policies
- Handle renewals, endorsements, cancellations, billing inquiries, coverage reviews, and policy changes
- Market and remarket accounts when appropriate to ensure competitive coverage and pricing
- Build and maintain strong relationships with clients and carrier partners
- Identify cross-sell and account rounding opportunities within existing accounts
- Process new business submissions and renewal documentation accurately and efficiently
- Maintain detailed documentation within the agency management system
- Collaborate with producers and internal staff to support retention and client satisfaction goals
- Minimum 5 years of personal lines insurance experience required
- Massachusetts Property & Casualty license preferred
- Experience with AMS
360 preferred - Strong understanding of personal lines coverage and carrier underwriting guidelines
- Excellent communication, organizational, and client service skills
- Ability to manage multiple priorities in a fast-paced environment
- Base salary ranging from $65,000 to $80,000 depending on experience
- Commission opportunities including:
- House account rounding: 50% first-year commission
- Personal business production: 50% first-year commission and 25% renewal commission
- Comprehensive benefits package
- Long-term career stability with an established agency
- Collaborative and team-oriented environment
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