Quality Control Manager

A bit about us:

We are a well-established, family-owned precision metal fabrication company located north of Boston with over 50 years of industry experience. Our team specializes in high-quality sheet metal solutions including laser cutting, CNC machining, welding, finishing, and full assembly services.

We serve a diverse client base across industries such as medical, electronics, telecommunications, and advanced manufacturing, partnering closely with customers to deliver precision components and sub-assemblies on time and to exact specifications.

Why join us?

Health, Dental, Vision, & Life Insurance
401(k) with dollar for dollar company match (up to 3%)
9 Paid holidays and accrued PTO
Year End Bonus
Short Term & Long Term Disability
Flexible Spending Account
Direct Deposit - Weekly
Hourly role with overtime available

Job Details

Key Responsibilities:

Inspection & Quality Control

• Oversee First Article Inspections (FAI), ensuring compliance with industry standards and customer-specific requirements.
• Implement and maintain inspection processes for incoming, in-process, and final product inspections.
• Drive adherence to ISO 9001 and other applicable standards such as AS9100D. Comply with industry best practices.
• Lead the ISO audit and re-certification process for the company.
• Monitor and ensure compliance with calibration procedures for inspection tools and equipment.

People Management & Leadership

• Lead and supervise the quality inspection team, providing training, mentoring, and performance evaluations.
• Foster a quality-driven culture and ensure staff adherence to company quality policies and procedures.
• Coordinate cross-functional efforts to resolve quality issues effectively.

Non-Conforming Materials & Customer Returns

• Oversee Material Review Board (MRB) activities and manage non-conforming materials.
• Lead root cause analysis and corrective action processes for customer returns and internal quality issues.
• Develop and implement corrective and preventive action plans to eliminate recurring issues.
• Complete customer-issued Corrective Action Requests (CAR's), Supplier Corrective Action Requests (SCAR's) as needed.
• Interface with customer and supplier Quality, Engineering, and Operations subject matter experts to resolve Quality-related issues.

ERP & Data Management

• Utilize ERP2 systems (Epicor preferred) to track quality metrics, inspection reports, and non-conforming materials.
• Report Quality Key Performance Indicators to internal stakeholders.
• Maintain and improve digital documentation of inspection records, certifications, and compliance reports.
• Drive data-driven decision-making for continuous quality improvements.

Continuous Improvement & Compliance

• Support internal and external audits, ensuring alignment with ISO 9001 and customer requirements.
• Develop and implement process improvement initiatives to enhance quality and efficiency.
• Stay up to date with industry regulations, standards, and best practices in sheet metal manufacturing.

Qualifications & Skills

• 7+ years of experience in quality control, preferably within a precision fabrication, CNC machining, or sheet metal manufacturing environment.
• Strong knowledge of ISO 9001, First Article Inspections (FAI), and calibration procedures.
• Proven leadership experience in supervising and training inspection teams.
• Demonstrated expertise in managing non-conforming materials, customer returns, and corrective actions.
• Ability to work Saturday shifts and overtime as need to support Production Operations.
• Ability to perform job duties that require extended periods of standing, sitting, measuring, bending, and lifting up to 40 pounds.
• Experience working with ERP systems (Epicor a strong plus).
• Excellent problem-solving, communication, and analytical skills.
• Strong understanding of GD&T (Geometric Dimensioning & Tolerancing) and blueprint reading.
• Ability to interact with customers and internal teams to resolve quality concerns efficiently.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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