Quality Assurance Manager

• Location 194 South Main Street,Middleton, MA, 01949,United States
• Base Pay $ - $ / Year
• Employee Type Regular Full Time

MK Services is searching for an experienced Quality Assurance Manager to direct our quality control teams. Maintaining AS9100 regulatory compliance, and leading root‑cause investigations to ensure parts meet strict safety standards.

This role is critical in preventing defects, ensuring compliance with aviation regulations, and continuously improving quality processes to enhance reliability and efficiency. The Quality Assurance Manager provides hands – on leadership to quality, inspection, and engineering personnel while promoting a strong culture of quality across the organization.

• Lead, maintain, and continually improve the company’s quality management system and quality assurance programs
• Manage inspection teams, quality engineers, and document control processes
• Oversee AS9100, ISO 9001 QMS compliance
• Review certifications, shipping documentation, and quality records to ensure alignment with customer specifications
• Lead internal audits and support external customer and certification audits
• Oversee calibration programs for all inspection and measuring equipment to ensure accuracy and reliability
• Drive root cause analysis and corrective/preventive actions for defects
• Evaluate supplier quality performance and monitor incoming raw materials
• Review of quality metrics and performance data; report finding to executive management
• Partner with production development, engineering, and manufacturing teams to resolve defects and integrate quality benchmarks

• Bachelor’s degree in engineering, aerospace, or related technical field
• Strong understanding of machining, metal manufacturing, or industrial production processes
• 5 to 8 years of quality management or manufacturing experience
• Deep knowledge of AS9100 quality management systems
• Proven knowledge of auditing practices, including planning, conducting, and reporting internal and supplier audits
• Background interpreting blueprints, geometric dimensioning, and tolerance (GD&T)
• Strong working knowledge of ERP tracking software and data analytics
• Experience with calibration and maintenance of inspection and measuring equipment
• Ability to train and mentor employees on quality procedures, inspection techniques, and documentation requirements

• 401(k) with 6% Company match, immediate vesting upon the 1st of the following month, after start date.
• Vision - 100% paid by Company.
• Medical Insurance (great coverage, low cost for employees)
• Life Insurance - 100% paid for by Company.
• Short-Term Disability Insurance - 100% paid for by Company.
• Long-Term Disability Insurance
• Additional Voluntary Life Insurance
• Team Share
• Referral program
• 12 paid holidays, per calendar year.
• 80 hours vacation, accrued annually.
• 40 hours sick, accrued annually, per state requirements.