Dispatcher, Transportation

We are hiring for one of our prime clients seeking a Dispatcher 1 to manage and coordinate truck fleet operations, ensure on-time performance, maintain DOT compliance, and deliver excellent customer service. This role is essential in supporting logistics, optimizing routes, and strengthening hauler relationships.

• Promote safety and reinforce safe behaviors among haulers, customers, and internal teams
• Coordinate orders, dispatch trucks, and track real-time fleet performance
• Manage inventory, forecast haul needs, and identify optimization opportunities
• Serve as the first point of contact for customers regarding orders, pickups, deliveries, and problem resolution
• Maintain professional communication with haulers, plant teams, and sales teams
• Track regulatory compliance, DOT requirements, and documentation for freight movement
• Participate in safety initiatives and transportation audits
• Document and report customer or hauler complaints and provide solutions

• Education: High school diploma or equivalent;
  Associate's degree preferred
• Work Experience: 2–3 years in logistics, dispatch, or related industry
• Technical
  
  Skills:
  
  Proficient with Microsoft Word, Excel, PowerPoint, and other office software
• Additional Requirements:
• Strong communication, telephone etiquette, and problem-solving skills
• Ability to perform basic math calculations
• Familiarity with short-haul trucking operations
• Physical ability to sit for extended periods
• Competence with office technology and computerized systems
• Adherence to all safety protocols and proper use of PPE, including respirators as required
• Retirement Savings: 401(k) pre‑tax and/or Roth after‑tax options
• Medical, Dental, Disability, and Life Insurance
• Holistic Health & Well‑being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs)
• Vision and other voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)