Mailroom & Print Services Associate

Site Coordinator

POSITION PROFILE

 Accountable for daily operations of solo-person site. Responsible for performing
 the contracted office services including, but not limited to:
Copy services,
 Courier Services, Managed Print services, Hospitality, Imaging and Mail
 services.

Job Duties and Responsibilities

· Responsible for daily operations of a mail room, copy center, or
 scanning facility including

· operating office equipment such as: PC, Copiers, Multifunction
 Devices, Imaging & Mail

· Equipment

· May be responsible for:
Courier Services, Reception Services,
 Switchboard Operations,

· Shipping & Receiving, Delivering and Processing of Mail

· Handles formal contact with the customer, on a daily basis.

· Responsible for effective implementation and management of RICOH
 Service Excellence

· Programs

· Understands how to operate the required equipment/software
 efficiently to achieve service level

· agreements.

· Achieves profitability in the area of cost of goods by effectively
 utilizing company materials and

· supplies.

· May maintain daily routine functions to include creating/completing
 work orders, contractor

· monitoring, inspections, reporting facility related issues, lending
 support as required.

· May include interaction with contracted vendors, facility management
 and occupants.

· May be responsible for office-supply inventory re-ordering.

· May be responsible for Conference room coordination and A/V equipment
 resource

· management.

· Maintains positive internal working relationships with all department
 employees by

· communicating in a professional manner.

· Collects and provides data to assigned leadership and customer. May
 include completing

· monthly reports to customers with support from assigned leadership.

· Ensures financial responsibilities are met.

· Performs other duties as assigned

   QUALIFICATIONS (Education, Experience, and Certifications)

 Typically Requires:

· High school or GED is required

· 1+ years of experience in a related field (B2B and/or technical)

· Previous 1+ year Customer facing work experience required

· Demonstrated knowledge and understanding of technolog

 KNOWLEDGE,

Skills And Abilities

· Tactical thought processing

· Ability to present to a small group

· Moderate Problem-Solving Skills

· Basic Customer Service skills

· Basic Technical aptitude

· Basic Written and Verbal Communication skill

Working Conditions, MENTAL aND PHYSICAL DEMANDS

· Typically, an office environment with adequate lighting and
 ventilation, and a normal range of

· temperature and noise level

· Work assignments are diversified. Interpret, comprehend and apply
 complex material, data and

· instruction
· prepare, provide and convey diversified information

· Some physical effort required. Work may be sedentary, but does
 require walking, standing,

· bending, reaching, lifting, or carrying objects that could weigh up
 to 50 lbs. (e.g., papers, books,

· files and small parts, etc.).

· Moderate dexterity
· regular application of basic skills
 (calculator, keyboard, hand tools, eye/hand coordination.

The above statements are intended to describe the general nature and level of
 work being performed by people assigned to this job. They are not intended to be
 an exhaustive list of all responsibilities, skills, efforts or working
 conditions associated with a job.

Come Create at Ricoh:

 If you are seeking a team driven by passion and purpose, come create with us at
 Ricoh. We are a team of information seekers and customer-obsessed collaborators
 who aspire to deliver the services, solutions, and technologies that empower
 business success. We are looking for talented, inspired individuals to join us
 to help drive high-performance team and our commitment to excellence.

 Ricoh is an integrated solutions provider and partner that connects people and
 technology, creates outstanding customer experiences, and delivers innovation
 for businesses worldwide. We empower digital workplaces by enabling individuals
 to work smarter from any location and harness the power of information—how it is
 collected, stored, managed, and shared—to unlock the potential in every
 organization. We deliver services and technologies that inspire…