Financial Accounts Technician

Job Title

Financial Accounts Technician

* THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*

Major duties and responsibilities at GS-05 level include, but not limited to:

• Performs analysis on outstanding third-party receivables based on directives, compliance and legislation to determine the best course of action to affect maximum revenue recovery.
• Receives, processes, and responds to a variety of communications generated by third-party payers.
• Audits, analyzes and reviews information regarding the established third-party receivable.
• Assures that all pertinent information is gathered and input into appropriate database timely, in order to provide a more complete and accurate receivables database.
• Uses judgment to identify and select appropriate procedures to accomplish the work assigned.
• Protects printed and electronic containing sensitive data according to applicable laws, regulations and policy.
• Conducts follow-up contact with customers through telephone or written media to ensure that services provided were adequate and appropriate.
• Works independently and is responsible for all collection functions.
• Maintains account receivable files by ensuring proper documentation is provided.
• Uses regulations, directives and SOPs regarding revenue functions and debt management actions.
• Maintains a professional working relationship with department officials, officials of other agencies and members of the public.
• Communicates and treats customers in a courteous, tactful and respectful manner.
• Other duties as may be assigned.

Major duties and responsibilities at the GS-06 level include, but not limited to:

• Performs a wide variety of Agency fiscal functions such as accounts receivables, debt collection activities, third party liability, and general accounting/agent cashier functions.
• Incumbent reviews, researches, analyzes all accounts receivable records and documentation to ensure all data maintained is accurate, current and proper based on Agency regulations, policies, Federal laws and directives.
• Works independently and is responsible for all collection functions.
• Interprets considerable system, administrative, and financial data to identify problems and submit recommendation to current procedures and policies and implements solutions.
• Maintains account receivable supporting documentation.
• Performs required follow-up action to ensure proper debt collection procedures are adhered to, follow-up phone calls and letters and proper due process rights in accordance with Federal laws and Agency policies.
• Reviews and analyzes case information, remittance statements from the third party payor and others, and the accounts receivable record relating to the debt, the debtor, for making a recovery determination which protects the interest of the Government and provides for maximum recovery of collections.
• Skilled in using various automated database and word processing systems to produce electronic reports, communications and spreadsheets.
• Experienced in communicating with others in various ways to relay information.
• Reviewing accounts receivable records, debt collection activities, and supporting documentation to ensure accuracy and compliance with VA policies and Federal regulations.
• Performing debt collection activities including follow-up contacts, notices, and maintaining due process requirements.
• Researching, analyzing, and resolving accounts receivable discrepancies and determining appropriate collection actions.
• Evaluating repayment options, compromises, write-offs, and referral actions based on case documentation and financial data.
• Auditing billing and collection documents for errors, omissions, duplication, and inconsistencies.
• Investigating third party liability cases including tort, workers compensation, and auto claims to support recovery determinations.
• Analyzing medical, insurance, and legal documentation to determine appropriate collection actions and case outcomes
• Coordinating with beneficiaries, insurance carriers, vendors, and internal departments to resolve account issues and discrepancies
• Performing other related duties as assigned.

Work Schedule:

Monday - Friday, 8:00am - 4:30pm

Compressed/Flexible:
May be available at supervisor discretion.

Telework:
This position may be authorized for telework. This position is considered onsite. Ad-Hoc telework eligibility will be discussed during the interview process.

Virtual:
This is not a virtual position.

Position Description/PD#:
Financial Accounts Technician/ PD25088A and PD04579A

Recruitment

Incentives:

Authorized