Mental Health Case Manager; CCS Program Job Middleton area,Wisconsin USA,Healthcare

Position: Mental Health Case Manager (CCS Program)

Overview

GENERAL FUNCTION
Join our dedicated team in making a real difference in the lives of individuals across the lifespan in Wood County. As a Service Facilitator, you’ll play a key role in supporting people living with mental health and/or substance use challenges on their journey to recovery and independence. You’ll provide personalized services that include education, advocacy, and ongoing support—tailored to each individual’s unique needs and goals.

This role focuses on empowering individuals to live independently, access essential resources, and thrive within their communities. If you’re passionate about recovery focused care and want to be part of a compassionate, client centered team, we encourage you to apply.

What We Offer: In addition to who we are, Wood County team members are offered competitive salaries, flexible schedules, and excellent benefits, including:

Health Insurance – we offer low premiums and low deductibles, with excellent coverage
Dental Insurance
Vision Insurance
Wisconsin Retirement System (WRS) – This is one of the best-funded public pension plans in the U.S.
457 deferred compensation plan
Vacation and Sick Time – Start accruing for both on your first day
10 Paid Holidays
Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses
Life Insurance
Short and Long-Term Disability
Wellness Incentive Plan
Public Student Loan Forgiveness (PSLF) program

Wage: $62,344.20 to $70,504.85/annually
Wage as of 7/1/26: $63,593.40 to $71,915.35/annually

Responsibilities

Empower Individuals on Their Recovery Journey — Deliver personalized, recovery-oriented case management services to children and adults experiencing mental health and/or substance use challenges. Collaborate with individuals and their recovery teams to assess needs, build integrated service plans, and provide ongoing support. Use a strengths-based approach to foster hope, independence, and empowerment; both one-on-one and in group settings.

Ensure Quality and Compliance — Complete essential documentation in line with DHS 36 and Medical Assistance guidelines, including assessments, treatment plans, progress notes, and eligibility screenings. Review service provider documentation and invoices to ensure accurate billing and compliance.

Be a Valued Team Member — Work as part of a dynamic multi-disciplinary team. Participate in recovery team meetings and contribute to holistic, person-centered care for consumers enrolled in CCS (Comprehensive Community Services).

Facilitate Real-Life Skill Building — Lead and support psychosocial rehabilitation activities, including daily living and community living skills, recreational and educational groups; designed to help individuals thrive in real-world settings using community-based resources.

Promote a Safe and Supportive Environment — Prioritize safety in all aspects of your work by following county safety policies and performing duties in a manner that protects yourself, your team, and the individuals you serve.

Lead with Respect and Integrity — Represent Wood County’s Core Values through respectful, ethical, and professional interactions. Always serving with compassion and a commitment to excellence, in alignment with the Wood County Code of Conduct.

Additional Opportunities to Grow and Make a Difference

Be a Resource for Your Community — Share valuable information and referrals with individuals and the broader community to help connect people with the services and support they need.

Invest in Your Professional Growth — Take part in ongoing learning through conferences, workshops, and in-service training. We support your development and encourage you to stay current on best practices in mental health and recovery services.

Promote Awareness and Reduce Stigma — Collaborate with local service agencies and community organizations to provide education and raise awareness about mental health and substance use. Help reduce stigma and promote recovery-focused, inclusive approaches that support individuals in leading full, integrated lives in the community.

Collaborate with Leadership — Support program initiatives and team goals by assisting with projects and tasks as…


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