QA Specialist

Quality Assurance Specialist

This is a hybrid role based at our GMP Laboratory in Middleton, WI. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate.

Location:

Flexible Hybrid;
Middleton, WI

Available

Shifts:

Full-Time; 1st Shift, Monday
- Friday, 8PM - 4PM CT

The Quality Assurance Specialist provides expertise in one or more specialized areas of the Quality Management System (QMS) and plays a critical role in ensuring compliance with GMP and regulatory requirements. This position serves as a key Quality Assurance representative for customer and regulatory audits, partnering with internal teams to host inspections conducted by client organizations and regulatory agencies. The role is essential in maintaining audit readiness, demonstrating the organization's commitment to quality, and fostering customer confidence through successful audit execution.

The Quality Assurance Specialist also participates in cross-functional meetings, provides quality guidance, and serves as a QA contact for company-contracted services.

• The PPD GMP Middleton site hosts approximately 100 client audits per year. This role serves as a key QA resource for client audits
• Provide support to nearly every audit through a combination of pre-audit preparation, day of audit logistics and hosting, and post-audit follow-up
• Stage records as outlined in audit agenda
• Be present in audits to answer questions and fulfill document requests
• Monitor responses to audit findings to ensure they are provided to client by defined due date
• Provide support during regulatory inspections

• Thorough knowledge of applicable GxP regulations and regional regulatory requirements.
• Firm knowledge of the clinical trial process.
• Demonstrated experience supporting and hosting customer and regulatory audits in a GMP environment.
• Strong customer-facing communication, presentation, and relationship management skills.
• Ability to coordinate cross-functional teams to ensure audit readiness and successful inspection outcomes.
• Good knowledge of SOPs and WPDs.
• Excellent oral and written communication skills.
• Strong attention to detail and organizational skills.
• Effective problem-solving and time management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong computer skills and ability to quickly learn quality systems and business applications.
• Proven flexibility and adaptability.
• Valid driver's license and ability to qualify for and maintain a corporate credit card for business travel.

Work Environment

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects of 15 to 40 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• Exposure to fluctuating and/or extreme temperatures on rare occasions.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values
- Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #Start…