Secretary 2 (34 Hour) (Part-time | Office​/On-site

Introduction

River Valley Services (RVS), under the umbrella of the State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is seeking a qualified individual to join our team as a part‑time Secretary 2 (PCN 81420). This integral role supports our clinic's daily operations within our Young Adult Services team.

• Location:
  
  351 Silver St, Middletown, CT
• Part‑time (34 hours per week), First Shift, Monday - Friday

Weekly schedule:

• Monday: 8:30 am to 3:30 pm
• Tuesday: 8:30 am to 4:30 pm
• Wednesday: 8:30 am to 3:30 pm
• Thursday: 8:30 am to 3:30 pm
• Friday: 8:30 am to 4:00 pm

• Professional growth and development opportunities.
• A healthy work/life balance for all employees.
• Visit our new State Employee Benefits Overview page.

• Coordinate daily front‑desk operations and serve as a key point of contact for the outpatient clinic.
• Schedule appointments and ensure accurate, timely updates to calendars and clinical workflows.
• Support clinical staff with routine administrative tasks and assist with medical records functions.
• Maintain and prepare reports related to quality assurance and regulatory compliance initiatives.
• Assist with special projects that enhance clinic operations and service delivery.
• Provide general administrative support to promote efficient, organized, and customer‑focused program functioning.
• Demonstrate strong organizational, communication, and multitasking skills in a fast‑paced behavioral healthcare environment.

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self‑sufficiency in those we serve.

River Valley Services (RVS) is a community mental health center serving Middlesex County and the towns of Lyme and Old Lyme, operated by the State of Connecticut Department of Mental Health and Addiction Services (DMHAS). RVS’s goal is to provide the highest quality crisis intervention, case management, and residential and clinical services to adult citizens, 18 years of age and older, who suffer from serious mental disorders and who lack the financial means to secure such services in the private sector.

• Three (3) years of experience above the routine clerk level in office support or secretarial work.

• One (1) year of the general experience must have been as a Secretary 1 or its equivalent.
• College training in the secretarial sciences may be substituted for the general experience on the basis of fifteen (15) semester hours equalling one‑half (½) year of experience to a maximum of two (2) years.

• Experience supporting clinical and leadership staff with administrative tasks and contributing to compliance and quality improvement activities.
• Experience providing administrative support in a healthcare, behavioral health, or human services setting.
• Experience in front‑desk operations, including greeting visitors, managing phone, email, and in‑person inquiries, and coordinating appointment scheduling.
• Experience handling sensitive information with discretion and maintaining confidentiality in compliance with relevant laws and regulations.
• Experience using an electronic health record (EHR) system for scheduling, document management, and record maintenance.
• Experience independently using advanced features of Microsoft applications, including organizing and formatting data in Excel and creating and formatting work documents.

All applicants will be required to undergo a comprehensive medical examination, including a drug screening, upon a conditional offer of employment in accordance with Connecticut's Policy for a Drug Free Workplace.

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.