Manager Bureau of Criminal Justice Services and Records; Manager of Research and Plannin

Manager of Research and Planning – Bureau of Criminal Justice Services and Records Position Highlights

• State Police Bureau of Identification (SPBI)
• Connecticut’s Master Name Index-Computerized Criminal History System (MNI‑CCH)
• Fingerprint Identification Unit (FIU)
• Reports and Records Unit
• Connecticut On‑Line Law Enforcement Communications Teleprocessing (COLLECT)
• Criminal Justice Application Unit (CJAU)
• Project Clean Slate

• Directing business operations and business staff of the Bureau of Criminal Justice Services and Records
• Coordinating, planning, and directing all aspects of the bureau’s business activities
• Formulating business bureau objectives in collaboration with technology stakeholders and ensuring alignment of the department technology roadmap with the multi‑year business plan
• Collaborating with BITS Customer Success Manager to investigate and recommend new information technology systems
• Overseeing the operation of applicable agency databases, ensuring FBI Criminal Justice Information Services (CJIS) security policies are implemented and enforced
• Participating in the development of department strategic plans and leading business and technical input into the multi‑year technology plan
• Ensuring units operate cohesively and efficiently, with a strong emphasis on system integration, data accuracy, and compliance with state and federal standards
• Monitoring outside vendors and grant funding to ensure systems function together while holding outside vendors accountable for integration and performance; ensuring new technology adheres to the National Information Exchange Model (NIEM) and state law enforcement message switch standards
• Collaborating with other agencies and stakeholders on the National Criminal History Improvement Program (NCHIP) grant
• Teaming with DESPP Legal to ensure agency compliance

Full‑time, onsite in Middletown, CT. Monday–Friday, 8:00 am to 4:30 pm.

DESPP is committed to protecting and improving the quality of life for all by providing a broad range of public safety services, training, regulatory guidance, and scientific services that utilize enforcement, prevention, education, and state‑of‑the‑art science and technology.

Accountable for directing staff and operations of the Research and/or Planning Division.

• Direct staff and operations of the Research and/or Planning Division.
• Coordinate, plan, and manage division activities.
• Formulate unit and division goals and objectives.
• Assist in the development of agency policies, procedures, and drafting of statutes and regulations.
• Evaluate staff; assist in developing division budget; maintain contact with individuals within and outside of the division.
• Direct investigation and recommendation of new management information systems.
• Direct design, development, and operation of appropriate agency databases.
• Coordinate information gathering activities with other public and private sector agencies.
• Direct development of agency management systems to provide more effective functioning.
• Direct complex research and planning activities; participate in total quality management and/or improvement activities.
• Prepare comprehensive reports; may direct preparation of the department strategic plan.
• Lead recruitment and hiring of staff.
• Develop performance measures and standards for departmental functional units.
• Perform related duties as required.

Considerable knowledge of management principles, state and federal laws, agency policies, research design, statistical analysis, database management, business administration, budgeting, and communication skills.

Nine (9) years of professional experience in data science, management analysis, systems analysis, planning, research, or a related field.

Two (2) years of the general experience must be in a supervisory capacity.

College training may be substituted for the general experience: 15 semester hours equalling one‑half (½) year of experience up to a maximum of four (4) years for a bachelor's degree; a master's degree may be substituted for one (1) additional year of general experience.

• Experience in software vendor management throughout the software development lifecycle (SDLC).
• Experience in process improvement, quality standards adherence, and software specification.
• Experience with vendor product selection, configuration, and network resource utilization.
• Experience in data science or research statistics.
• Experience formulating business unit objectives in collaboration with modernizing advanced information technology.

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.