Senior Mechanical Engineer, Production Support; Onsite

Position: Senior Mechanical Engineer, Production Support (Onsite)
** Date Posted:
**** Country:
** United States of America
*
* Location:

** US-CT-MIDDLETOWN-220A ~ Aircraft Rd ~ BLDG 220A
** Position Role Type:
** Onsite
* * U.S. Citizen, U.S. Person, or Immigration Status Requirements:
** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
** Security Clearance Type:
** None/Not Required
** Security Clearance Status:
** Not Required As a Senior Mechanical Engineer, you will be at the forefront of critical technical support, playing a vital role in the integration of Collins hardware on Pratt & Whitney Engines across global Engine Centers. This customer-facing position offers the chance to engage directly with production, test, and development teams, addressing complex technical concerns across all Collins Engine Control Systems (ECS) product lines.

Collins Engine Center Support Engineers are the first responders to evaluate failures or product quality issues, define the scope, and drive solutions using data-driven decision-making and CORE process improvement techniques. This role is based on site at the Middletown, CT Engine Center, with potential collaboration with Collins Program Leadership in Windsor Locks, CT.
** What You Will Do
*** Represent as on-site engineering focal for Collins Aerospace component issues, hardware investigations or general inquiries at the Middletown (CT, USA) Engine Center.
* Direct support activities for Power & Controls - Engine Control Systems (ECS) components as the engines process through production, test and final customer selloff at the Product Delivery Centers (PDCs).
* Provide substantiated technical evaluations and disposition for defective components, drawing from both Collins and Pratt & Whitney blueprint requirements and production and field limits.
* Initiate quality/engineering improvement activities across multiple programs including GTF (PW1100 and Advantage), F135, F100, 4000 Tanker and V2500 programs.
* Offer technical recommendations for Collins hardware within the Material Review Board (MRB) process throughout the worldwide Engine Center network.
* Support urgent F135 program requests across both West Palm Beach and Middletown Engine Centers as critical issues arises.
* Drive critical investigation actions during high visibility events such as Product Recall efforts and stop delivery orders.
* Use RTX CORE Methods and Tools to drive comprehensive investigations into product non-quality events and support Root Cause & Corrective Action (RCCA) as needed.
* Tactfully represent the Collins Engineering Partnership Office and provide routine status updates to Winsor Locks, CT Program Office and Chief Engineers Office as applicable.
* Facilitate the monthly creation and reporting of component removal trends and quality issues to provide to the IPT Team across multiple functions.
* Create standard work for the onsite engineering representative roles at customer locations.
* Research Supplier Specs and Industry Standards to approve or substantiate rework or repair of hardware.
* Serve as a professional mentor to early career engineers and talent swap rotational employees on the team.
** Qualifications You Must Have
*** Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
** Qualifications We Prefer
*** Working knowledge in SAP P10.
* Comprehensive knowledge of component and engine level build and test activities is a plus.
* Proven ability to meet customer expectations for responsiveness.
* Experience working in the aerospace industry with Collins Aerospace or Pratt & Whitney.
* Experience applying Project, Program and Risk Management skills.
* Experience using strong work ethic, interpersonal skills, written and verbal communication skills, and proficiency in Microsoft Excel and PowerPoint.
* Experience managing competing priorities and delivering successful outcomes in critical situations.
* Experience using organizational skills to track multiple customers and their broad…