Assistant Director of Financial Aid

## Assistant Director of Financial Aid Apply locations:
Middletown, CT (Main Campus) time type:
Full time posted on:
Posted 2 Days Agojob requisition :
R101300

The Financial Aid Office at Wesleyan University is dedicated to assisting both returning and first-time applicants in their financial aid journey. With a $90 million need-based financial aid program, Wesleyan is committed to meeting 100% of the demonstrated financial need for all undergraduate students, offering aid without the use of loans.

Reporting to the Associate Director of Financial Aid, the Assistant Director will join a service-oriented team and will be responsible for counseling students and parents in the areas of financial aid.

Responsibilities include:

* Provide top level customer service, advice, and counseling to students and families as they make decisions about college planning and financing.
* Perform need analysis and award aid to case load of approximately 300 first-year applicants and assume responsibility for a class of approximately 300 students after May 1 commitment date.
* Work independently to read and award financial aid to applicants under a tight timeline.
* Assist with the system processes and functions including full utilization of PowerFAIDS to ensure compliance and enhance efficiency.
* Perform weekly ISIR corrections.
* Serve as Security Liaison for the Financial Aid Office.
* Serve as Outside Scholarship Liaison.
* Work as a team to innovate and coordinate outreach activities to current and prospective students to improve file completion rates.
* Develop, coordinate, and participate in outreach activities with various on and off-campus partnerships, including current and prospective students, the Admission Office, Career Center, high schools, and community service organizations.
* Provide back-up support in various office functions.
* Co-manage various financial aid publications in conjunction with others on campus.
* Aid other staff in the back-office operations.
* Maintain knowledge of federal and institutional financial aid regulations and requirements to ensure legal, fair, and consistent administration of federal, state, and institutional financial aid funds.
* Perform other related duties as assigned.

This position is an on-campus position with potential for a hybrid (on campus and remote) schedule in the future. The position is not designed to be performed primarily remotely.  Any approved hybrid arrangement requires the employee to maintain a primary residence in Connecticut or another University-approved state (currently MA, VT, NH, ME, RI, NY and NJ). Relocation assistance to Connecticut is available for eligible candidates.
** Minimum Qualifications
*** Bachelor’s degree and a minimum of two years of financial aid experience or an equivalent combination of education, training, and related experience in the profession.
* Strong interpersonal communication and problem-solving skills.
* Attention to detail and a sense of humor.
* Demonstrated service aptitude and ability to work independently as well as with students and parents, and with colleagues.
* Demonstrated empathetic customer service skills and experience advising others.
* Demonstrated and thorough working knowledge of computer systems and the ability and willingness to learn new systems/processes.
* Demonstrated ability to take initiative.
* Demonstrated ability to analyze and synthesize information.
* Ability to work a flexible schedule including nights and weekends as needed.
* Proven ability to set work priorities and manage multiple projects simultaneously in a fast-paced environment while meeting deadlines.
* Ability to handle confidential matters with discretion.
* Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.
** Preferred Qualifications
*** Experience and proficiency with PowerFAIDS financial aid software.
* Experience with institutional methodology and need analysis.
* Counseling experience in a higher education setting.
* Knowledge of Federal Title IV, and state regulations.
* Fluency in a second language.
** Additional Applicant Instructions:
** Position is open until filled. For full…