Credentialing and Medical Staff Services Specialist Health Program Associate | Office​/On-site

Introduction

Are you a detail-driven healthcare professional with a passion for accuracy, compliance, and supporting high-quality medical care? Bring your expertise to a vital role that ensures safe, reliable, and well-coordinated credentialing and medical staff operations for Connecticut's public behavioral health system. The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a Health Program Associate to serve as the Credentialing and Medical Staff Services Specialist within the Connecticut Valley Hospital (CVH) system.

In this specialized administrative role, you will manage, monitor, and maintain credentialing and privileging functions for practitioners across the hospital, ensuring compliance with regulatory standards and supporting the safe delivery of clinical care. This position is essential in maintaining operational integrity, strengthening medical staff governance, and supporting a high-performing clinical workforce.

• FACILITY:
  Connecticut Valley Hospital (CVH)
• LOCATION:
  
  Middletown, CT
• SCHEDULE:
  
  Full-time (40 hours per week), Monday
  - Friday, 8:00 AM - 4:30 PM (First Shift)
• POSITION NUMBER: 87992

• Comprehensive benefits - visit the State Employee Benefits Overview page to learn more
• Opportunities for leadership development, professional growth, and continued learning
• A supportive environment that values collaboration, compassion, and work/life balance

• Plan, coordinate, and oversee the hospital-wide credentialing and privileging program
• Manage timely credentialing actions, committee reviews, and regulatory compliance
• Coordinate verification and reporting with state licensing boards, NPDB, educational institutions, and credential verification organizations
• Work collaboratively across clinical and administrative departments to ensure continuous monitoring and compliance with Joint Commission and medical staff standards
• Serve as the primary liaison among medical staff leadership, licensing boards, accrediting bodies, and external partners
• Prepare credentialing, privileging, and performance-monitoring reports for hospital leadership
• Develop and maintain standardized workflows, policies, timelines, and quality measures supporting efficient and compliant operations
• Provide subject matter expertise, technical guidance, and high-level administrative support to CVH leadership
• Perform complex administrative duties to support medical staff governance and hospital operations

DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. Established in 1868, CVH serves as the State's premier public hospital for mental health treatment. As the largest facility within DMHAS, it features 17 inpatient units across Middletown and Hartford campuses, encompassing general psychiatry and addiction services.

CVH offers comprehensive inpatient and outpatient psychiatric care, substance abuse treatment, and specialized services for pregnant women and individuals with dual diagnoses. Specialties include geriatric and special services, an integrated mental health network for older adults, and young adult services. Additionally, CVH houses the Traumatic Brain Injury (TBI) program, addressing survivors' needs through community reintegration, independent living skills development, vocational and educational training, psychiatric assessments, speech and physical rehabilitation, and individual and family counseling.

• A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.
• All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.

In a state health program or project this class is accountable for performing high level work in the implementation and coordination of the non‑clinical aspects of health care programs or projects.

Responsibilities

• Serves as regional coordinator for a statewide health program or project with responsibility for developing and maintaining appropriate programs, projects and liaisons in their assigned regions;
• Participates in planning, organization and implementation of a statewide health program by having responsibility for major components of program such as staffing, work assignment and distribution decisions;
• Initiates and oversees public relations efforts;
• Establishes and maintains relationships involved in program within agency and with other state, community or public agencies;
• Assists division head in expediting program;
• Prepares comprehensive reports on planning and progress of program;
• Develops objectives so program functions within cost estimates;
• Analyzes, evaluates and interprets data;
• Advise and participate in…