PROCall Team Lead – Customer Support & Ops
Job in
Middletown, Middlesex County, Connecticut, 06457, USA
Listed on 2026-08-22
Listing for:
NAPA Auto Parts
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Job Description & How to Apply Below
NAPA Auto Parts in Middletown, CT is seeking a PROCall Supervisor to lead the Customer Communications Center. You will direct daily operations, manage staff, and ensure service standards and order accuracy across markets.
This role requires strong leadership, hands-on coaching, and the ability to optimize workflows while controlling labor costs. Travel up to 30% may be required to support direct reports.
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