Sales Manager

About the Role

About the Role: The Sales Manager will oversee and lead the activities of the Sales Department. They will be responsible for executing company goals and objectives by professionally presenting the company, its products, and programs to qualified customers and prospects within the assigned territory.

• Core values that we live every day – not just words on a page:
  We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance pay directly tied to results – You deliver for us, we deliver for you
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends
• Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of an institutional investor
• Provide daily leadership, coaching, and accountability for the entire sales team (inside sales, outside sales reps, coordinators).
• Recruit, hire, onboard, and train high‑performing sales talent.
• Own the initial and ongoing training of the team including sales process, customer communication, product knowledge, and presentation skills.
• Conduct timely, constructive performance evaluations and guide employees through clear development plans.
• Lead and manage daily, weekly, and monthly sales KPIs to ensure consistent performance and continuous improvement.
• Plan, assign, and optimize sales lead setting to maximize customer coverage and conversion rates.
• Analyze sales results and operational reports to identify trends, opportunities, and areas needing attention.
• Ensure the right sales representative is matched with the right customer every day.
• Consult with prospective customers to understand their needs and recommend the appropriate solutions, products, or services.
• Resolve escalated customer issues, staffing challenges, or operational roadblocks that may impact sales performance.
• Promote a high‑integrity, customer‑first culture across the team.
• Perform other related duties as needed to support the success of the business
• High school diploma or GED required
• 5+ years of prior experience in o utside sales
• Prior leadership responsibilities for a sales team including direct management of sales representatives
• Experience setting individual and team goals including daily sales KPIs
• Strong understanding of customer service principles and high‑trust consultative sellin g
• Flexible hours: ability to assist in on‑call and after‑hours needs from customers and/or sales team

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem‑solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.
• Prior experience in residential home services preferred

Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states—and we’re growing fast. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities.

We do this by providing a wide range of world‑class resources to support and enhance our local management teams.

Legacy Service Partners is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.