Manager Bureau of Criminal Justice Services and Records; Manager Of Research And Planning - MP

Position: Manager of the Bureau of Criminal Justice Services and Records (Manager Of Research And Planning) - #260520-5801MP-001
Introduction

The State of Connecticut, Department of Emergency Services and Public Protection (DESPP), has an exciting opportunity for a Manager of Research and Planning to join the Bureau of Criminal Justice Services and Records.

What We Can Offer You

* Visit our NEW State Employee Benefits Overview page!

* Professional growth and development opportunities

* A healthy work/life balance to all employees

* The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  for more information.

Position Highlights

The successful candidate will provide strategic leadership and operational oversight for several critical functions/units, including:

* State Police Bureau of Identification (SPBI)

* Connecticut's Master Name Index-Computerized Criminal History System (MNI-CCH)

* Fingerprint Identification Unit (FIU)

* Reports and Records Unit

* Project Clean Slate

These units collectively support statewide law enforcement operations, criminal justice agencies, and public transparency obligations, including compliance with applicable state and federal laws governing criminal history records and public disclosure.

The Manager of the Bureau of Criminal Justice Services and Records serves as a senior operational leader responsible for directing the business operations, personnel, and strategic initiatives of the Bureau, ensuring accuracy, legal compliance, and efficiency in all records management and dissemination functions.

Duties of the Position Include:

* Directing business operations and business staff of the Bureau of Criminal Justice Services and Records within the Division of State Police.

* Coordinating, planning, and directing all aspects of the Bureau's business activities and operations, including criminal history records management, identification systems, and public records processing, and statutory compliance functions.

* Formulating business Bureau objectives in collaboration with technology stakeholders and ensuring alignment between business needs, legal requirements, and the department's technology roadmap and multi-year business plan.

* Collaborating with BITS customer success manager to investigate and recommend new information technology systems that support operational needs, records management functions, and legal compliance obligations.

* Overseeing the operation, integrity, and performance of agency databases and records systems, including those related to criminal history information, identification, and public records, ensuring data accuracy, system reliability, and compliance with state and federal standards.

* Ensuring FBI Criminal Justice Information Services (CJIS) Security Policy is implemented and enforced and that all systems and processes comply with applicable state and federal laws governing criminal justice information and data privacy.

* Participating in the development of department strategic plans and lead business and technical input into multi-year technology plans including initiatives related to records management, data integration, and statutory compliance efforts such as Clean Slate.

* Ensuring units operate cohesively and efficiently with a strong emphasis on system integration, data accuracy, and compliance with federal and state standards including timely and accurate processing of requests for police reports, criminal history records, and other sensitive materials.

* Monitoring outside vendors and grant funding to ensure the systems function with one another while holding outside vendors accountable for system integration and performance and ensuring compliance with contractual, operation, and legal requirements.

* Ensuring new technology adheres to the National Information Exchange Model (NIEM) and state law enforcement message switch standards.

* Collaborating with other agencies and stakeholders on the National Criminal History Improvement Program (NCHIP) grant.

* Working in close collaboration with the Legal Affairs Unit to ensure consistent, legally compliant policies, procedures, and decision-making related to records management, disclosure, retention, and statutory obligations.

* Providing leadership and oversight for high-volume operational units, ensuring efficient processing of public records and criminal justice information requests while maintaining strict confidentiality and security protocols.

* Supervising staff and unit supervisors, establishing performance expectations, and ensuring a high level of accountability, professionalism, and service delivery.

* Reporting to Connecticut State Police Command Staff and providing briefings, recommendations, and updates on operational, compliance, and strategic matters.

Incumbents will be required to possess and retain the appropriate background clearance relevant to the position.

This position is full-time, onsite in Middletown, CT.

About us

DESPP is committed to protecting and improving the quality of life for all by providing a…