Social Work Supervisor; Office​/On-site - SH

Introduction

Are you someone who is driven and motivated to make a positive impact with those you work with? Are you looking for a new leadership opportunity? If so, we have an excellent opportunity for you to join our team of individuals committed to the goal of making a difference in our communities!

Full‑time, first shift, 40 hours per week. Monday – Friday, 8:00 am – 4:30 pm.

Supervise and direct the activities of social workers responsible for identifying, investigating, and intervening in cases of abuse, neglect, or exploitation. Oversee and provide guidance to staff in developing and implementing protective services and other service planning. Conduct periodic unit meetings and individual supervision to apprise staff of new and revised policies and procedures, discuss complex cases and workload issues, and obtain staff input and feedback.

Support quality and fiscal management processes. Provide administrative support and assistance to management. Other related duties as required.

Professional growth and paid professional development opportunities. A healthy work‑life balance for all employees. The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. View our State Employee Benefits Overview page.

The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi‑faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns, supporting the basic needs of children, families, older adults, and people with disabilities through 12 field offices, central administration, online and phone access options.

Accountable for supervising social work staff in the provision of direct social case work services to individuals.

• Schedules, assigns, oversees and reviews work of staff.
• Provides staff training and assistance.
• Conducts performance evaluations.
• Determines priorities and plans unit work.
• Establishes and maintains unit procedures.
• Develops or makes recommendations on the development of policies and standards.
• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures.
• Prepares reports and correspondence.
• Performs related duties as required.

Considerable knowledge of relevant agency policies and procedures; understanding of case work principles, methods and techniques; knowledge of community resources and services; legal basis for departmental programs; considerable interpersonal skills; oral and written communication skills; ability to interpret complex written material; supervisory ability.

Possession of a Master's degree in social work or a closely related field and two (2) years of experience in the self‑directed use of case management techniques and counseling, OR a Bachelor's degree in social work or a closely related field and three (3) years of experience in the same area. Qualifications must include the use of professional interviewing techniques, provision of skilled counseling to an assigned client caseload, and assessment of basic client needs through ongoing observation during visits, intervention and evaluation.

Experience must be at the full working level above that of a Social Worker Trainee.

• Experience assessing risk and safety to vulnerable adults.
• Case management experience with elderly individuals or individuals with disabilities who have multiple conditions.
• Experience working in a rapidly‑changing environment, making critical decisions and measuring decision effectiveness.
• Experience listening and responding to client and stakeholder complaints.
• Experience working under pressure and navigating tense situations while remaining professional.
• Experience communicating with multiple stakeholders.
• Experience managing multiple skills and keeping attention to detail.
• Master's degree in Social Work.
• Experience with case management software and data reporting tools.

Incumbents may be required to possess and retain a valid Motor Vehicle Operator's License, travel, and/or speak a foreign language.

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.