Spa Associate

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership‑based spa services industry. The Spa Associate at our Middletown, DE location is a critical link in ensuring that customers experience outstanding service.

• Meet membership sales goals
• Develop detailed knowledge of the menu of services – training provided
• Provide excellent customer service to members and guests, building lasting relationships
• Work flexible hours as required
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

• Competitive compensation – hourly wage PLUS commissions
• Career advancement potential, including management roles based on performance
• Ongoing training – continuous learning and improvement
• Flexible hours – accommodate part‑time or full‑time schedules
• Positive and professional work environment – we strive to keep work interesting and fun
• Employee discounts on products, services, and gift cards

• High school diploma or equivalent (required)
• 18 years old or older
• Excellent organizational skills and attention to detail
• Strong team player with the ability to work independently and with minimal supervision