DE - State - Homes - Personal Outcomes Champion

DE - State - Homes - Personal Outcomes Champion

Kent County, DE, USA

Posted Tuesday, May 20, 2025 at 4:00 AM

Ken Crest – A Premier Employer
Do you have a special skill and passion for supporting people?

Do you believe that we are better together by including everyone?
Join the Ken Crest team to fulfill your "WHY" and enjoy a generous benefits package! We offer eligible employees:

• Life/AD&D
• Disability
• 403b Retirement Plan
• Employee Assistance Plan
• Tuition Reimbursement
• Paid Time Off

Please see the Ken Crest website for additional details.

Summary:

Individuals have the right to be respected, to have a voice and to participate in a meaningful community-enriched life. At times, some assistance may be needed to support those same individuals to achieve the values found in Everyday Lives. As a Personal Outcomes Champion, you are entrusted with the responsibility of ensuring that each individual you support is afforded the same rights and respected in the same manner as yourself.

It is the expectation that this position will represent, advocate and pursue the dreams of the individual, making their voice the loudest heard.

Key Relationships:

• The Individual
• Individuals Interdisciplinary Team Members
• Natural Family/Significant Others
• Supports Coordinator
• Regulatory Personnel
• Various Ken Crest Support Staff/Management
• Community Members at Large

Supervisory Responsibility: None

Essential Functions:

Meaningful Life:

• Learn and practice the Principles of Everyday Lives when offering support to our individuals.
• Embrace the Charting the Life Course assessment and create a life-map to help steer decision making and set individual goals.
• Ensure that the individual is involved or always considered in decision-making and that choice is expected, not optional.
• Explain each individuals’ Rights and the responsibility and risk those Rights carry until comprehension is achieved.
• Create a relationship/connection with the individual so that you can comfortably discuss each person as an individual, not a case.
• Determine who the significant stakeholders are in the individuals life and establish a healthy rapport with them.

Program Knowledge, Skills and Responsibilities:

• Oversee the coordination of services for the individual and promote continuity and consistency in their service delivery
• Comply with State mandated regulatory Program Specialist (known as Personal Outcomes Champions at Ken Crest) requirements for all programs that touch the lives of the individuals that are presented on your caseload.
• Practice and encourage professional and healthy communication with all persons who have an influence on the individuals on your caseload.
• Ensure that the individual’s medical, dental, social, financial, behavioral, spiritual and personal needs, wants and desires are being accounted for and addressed.
• Emergent situations, upon discovery or notification, will be prioritized. Necessary and appropriate actions should also be considered a priority and communicated as such.

Data and Analytics:

• Collect and report data required by department KPIs.
• Analyze current data to identify areas of improvement and opportunity.
• Provide suggestions to supervisor on ways to improve outcomes
• Participate in Ken Crest initiatives as appropriate to contribute to organizational success.

Additional Job Responsibilities
:

• Actively implement the Standards of Practices established for the department
• Participate in both required and optional professional trainings
• HIPAA compliance will be maintained at all times, including at the mobile and touchdown work spaces
• Maintain familiar and working knowledge of both regulatory and Ken Crest expectations
• Seek direction and/or support from colleagues or Supervisors as necessary
• Attend department meetings as scheduled (in person or remotely)

Minimum Qualifications:

• Bachelor’s degree in Human Services or related field from an accredited college or university and 2 years work experience working directly with individuals with intellectual disabilities preferred
• Clear Criminal History and child abuse check in accordance with State regulatory requirements
• Valid Driver’s license
• Reliable Transportation – this position requires that you drive yourself from…