Employment Services Specialist III Business Relations Specialist

Summary Statement

The Employment Services Specialist III position is a member of the Division of Vocational Rehabilitation's (DVR) Business Relations Team. The incumbent provides services to DVR's dual customers: businesses and people with disabilities seeking employment. The incumbent will provide case management and direct services to job seekers to conduct job development, placement assistance, career counseling, assessment of job seeker skill levels, individual or group career counseling, and may include working with job seekers and employers to arrange on-the-job training (OJT) opportunities.

• Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.
• Conducts individual or group assessments to determine level of service needs.
• Identifies job seeker's employment potential using assessment tools and labor market information.
• Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulate employability development plans directed at employment outcomes.
• Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.
• Refers clients to educational and other support service agencies to resolve obstacles to employment.
• Develops job placement opportunities.
• Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.
• Monitors job seeker's progress toward completion of employability development plan and modifies as necessary.

• Two years experience in career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
• Two years experience in presenting training courses using a variety of training methods such as lecture, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
• One year experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
• One year experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• One year experience in using standard computer software programs for word processing, spreadsheets or databases.
• One year experience in narrative report writing.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware's Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.

Sessions are held at designated locations in Kent or New Castle County.

Benefits are part of the comprehensive package offered by the State.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling  or by visiting  If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call  or email jobs.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.