LabWare Business Analyst

CSols Inc. is the leading Laboratory Informatics Solutions Provider in North America. We prioritize integrity, quality, and high value in all our relationships with employees, clients, and partners. Our commitment to social responsibility includes allocating a portion of profits to help those in need. We offer expertise and services to plan, implement, integrate, and validate industry-leading laboratory informatics solutions efficiently and effectively.

Our People

Our consultants possess a unique combination of technology, science, and domain experience.

Culture

Our company culture is built on eight core values:
Team Player, Strong Work Ethic, Smart, Excellence, Accountable, Professional, Humble, and Integrity. This strong culture has contributed to our recognition as a Top Workplace in Delaware eight times since 2014.

We are currently looking to add a Lab Ware Business Analyst to our staff. In this role you must be conversant with the techniques and practices of business analysis, laboratory terminology and processes, sample lifecycle and instrumentation. This role will include gathering requirements from laboratory and business staff at client sites. Translating the requirements into LIMS/ELN/Other Lab Informatics system configurations. The scope of project work may also include integrations to other client information systems and laboratory equipment, user training and problem solving and support.

The ideal candidate will be a detail-oriented team player with excellent communication skills as well as the ability to work well under pressure and meet deadlines in a timely fashion. Also, they must have the ability to work remotely and independently with little to no supervision. They must be a motivated self-starter and possess the following abilities, experience, and knowledge:

• Bachelor’s degree in a Science related discipline, preferred
• 3+ years of experience with Lab Ware as a Business Analyst
• Experience with in a regulated life sciences environment a plus
• 2+ years of experience in laboratory informatics or laboratory automation work in a support/IT administrator role are a plus
• Excellent verbal and written communication skills
• Be a self-starter but work well with others due to the interdependence of customer teams
• Strong problem-solving skills
• Experience with Visio or other diagramming tools a plus
• Lab Ware LIMS experience required, Lab Ware Pharma Template, Sample Manager LIMS, STARLIMS, Lab Vantage LIMS a plus
• Familiarity with systems used for Lot Management, Batch Record Management, Stability, Environmental Monitoring, ELN, and CDS (e.g. Empower CDS) are a plus

Responsibilities and Duties will include:

• Lab Ware experience required (not a duty or responsibility, but a requirement of the job experience)
• Requirements elicitation and gap analysis using tools such as documentation analysis, shadowing (observation), interviews and workshops
• Requirements documentation, management and communication creating artifacts such as Modeling, Process Workflows, Narratives, Epics / User Stories, URS/FS and Use Cases
• Business Analysis planning and reporting
• Stakeholder engagement and management
• Work effectively on teams of consultants and employees across the world including site level end users, management and IT as well as corporate lab informatics developers and project leaders
• Familiarity with BI tools a plus, e.g. Crystal Reports, PowerBI
• Train users as needed
• Provide planning, problem solving and risk mitigation support to project team

Benefits of Joining CSols:

• Being a part of a Top Workplace in Delaware, recognized for its strong culture and values.
• Contribute to a company that makes a positive impact on our clients day to day and the world.
• Work with a team of experienced and passionate professionals.
• 401(k) – company contributes a mandatory 3% annually
• Generous PTO package

Travel is required for this position

B.S. in Science related discipline, experience with Lab Ware LIMS required