LTD Claims Consultant

Please note:

This is a mobile position with preference given to candidates within commuting proximity to a Guardian office with the ability to travel to Guardian offices as determined by the People Leader.

• Continuously strives to provide superior customer service

• Expresses oneself in an open and honest manner

• Demonstrates self-awareness and embraces feedback

• Foster and maintain a culture of open communication, continuous improvement and innovation

• Provide Technical Support to Claim Teams including Claim Auth reviews, serve as SME on complex issues

• Drive improvements in initial claim decision, Claim Management Accuracy and & CID turnaround times

• Leverage automation and/or alternate sourcing options to handle additional tasks

• Collaborate with all lines of business to promote best practices to improve efficiency

• Serve as Subject Matter Expert to support timely and effective delivery of Workstream Initiatives

• Excellent verbal and written communication skills

• Strong analytical, organizational, time management and problem-solving skills

• Ability to prioritize and manage multiple tasks in a fast-paced environment

• Proven training skills on an individual and team basis

• Ability to mentor/coach staff and peers to ensure proper claim adjudication and contribute to staff development

• Ability to work independently and within a team

• Demonstrated ability to identify and manage risk

• Self-motivated

• Extensive knowledge of Group Long Term disability products, administration and claims procedures

• Strong knowledge of PC Applications (including Microsoft Office, databases, imaging systems, etc.)

• Superior working knowledge of the financial, medical, occupational, and investigative aspects of disability claims management

• Excellent PC skills with knowledge of MS Word/Excel/PPT

• 3+ years LTD claims handling experience, prior DI experience or equivalent experience required

• Minimum 1 year experience providing feedback to front line staff and front-line supervisors.

Location:

This is a remote role, travel as needed.

$58,620.00 - $96,300.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at  . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact  .

Please note:

this resource is for accommodation requests only. For all…