Site Supervisor

Location

New Castle, DE, United States

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is hiring a Full‑Time Security Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client's site.

• Oversee that all aspects of the security function on‑site are performed in a diligent manner, including staffing, scheduling, and on‑site training for Allied Universal personnel assigned to the site.
• Ensure that contract‑required training and screening elements for security personnel have been met.
• Maintain overtime to a minimal or preset requirement designated by AUS.
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance.
• Perform operational functions such as payroll, review and maintain incident reports, assist in preparation of security surveys and post orders.
• Make recommendations for personnel actions (positive and negative) for those under direct supervision.
• Respond to client requests and make emergency notifications as necessary pursuant to site Post Orders.
• Provide direction and instruction to subordinates in regard to the performance of their duties.
• Make disciplinary action/commendation decisions pertaining to security personnel.
• Recommend productivity and cost reduction initiatives to management.
• Recommend physical security surveys and post orders.

• High school diploma or equivalent.
• Minimum of 2 years of experience as a security supervisor.
• Ability to pass any state‑required training or other qualifications for licensing.
• Ability to pass a state licensing test if driving a company‑owned or client‑provided vehicle.
• Must possess one or more of the following:
• Service in the active‑duty military, military reserves, or National Guard.
• Service in Auxiliary Police or Police Cadets.
• Minimum of one year verifiable and successful supervisory experience in a security‑related industry.
• Associate's degree or higher in any discipline.
• At least 18 years of age, or higher if required by the state (21 years, if armed).
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem‑solving, active listening, attention to detail, and teamwork.
• Ability to assess situations effectively; identify critical issues quickly and accurately.
• Ability to compile, sort, and interpret data; research, investigate, and compile information.
• Ability to mediate conflict with tact and diplomacy; write informatively, clearly, and accurately.

• Meets basic qualifications for Custom Protection Officer.

• Health insurance and 401(k) plans for full‑time positions.
• Schedules that fit with your personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through our perks program to restaurants, entertainment venues, and more.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: