Young Adult Operations Leader

Summary

The Operations Leader serves by building the systems, structures and operational excellence that allow the Young Adults ministry to thrive. This role transforms vision into execution by creating clear processes, empowering teams, and designing exceptional, Spirit-led environments where young adults feel seen, welcomed and inspired to take their next step. The Ops Leader oversees the Guest Experience Leader and holds the dotted-line partnership with the Social Media Manager for the Young Adults team.

The Operations Leader serves by building the systems, structures and operational excellence that allow the Young Adults ministry to thrive. This role transforms vision into execution by creating clear processes, empowering teams, and designing exceptional, Spirit-led environments where young adults feel seen, welcomed and inspired to take their next step. The Ops Leader oversees the Guest Experience Leader and holds the dotted-line partnership with the Social Media Manager for the Young Adults team.

• Lead the operational strategy of the Young Adults ministry, creating systems that support healthy growth while removing unnecessary complexity.
• Own the operational plan for YA gatherings, delegating execution to the Guest Experience Leader and volunteer team leads while holding every ministry area accountable for readiness.
• Develop and oversee project plans, timelines, and workflows for ministry initiatives, events, and special gatherings.
• Develop and coach the Guest Experience Leader and volunteer team who recruit, equip, and lead operations teams across Setup & Tear Down, Parking, Safety, Logistics and program support.
• Set direction with Production, Creative, and Communications partners including the YA Worship Leader and the Social Media Manager for environments, guest experiences and digital strategy that reflect the vision and culture of the Young Adults ministry.
• Build and improve systems for communication, scheduling, planning, and volunteer engagement that help the ministry operate with excellence.
• Set the standards for and oversee ministry logistics, calendars, event planning, room setups, vendor relationships and equipment needs with day-of execution carried by volunteer leaders and support departments.
• Oversee the Young Adults budget, purchasing, and ministry resources in partnership with the Young Adults Pastor.
• Partner with southeast support departments including Production, Security, Facilities, Kids and Broadcast to ensure strong collaboration across the church.
• Identify operational challenges before they become problems and proactively develop solutions that allow ministry to flourish.

• A builder who loves turning vision into reality through thoughtful systems, healthy structure, and exceptional execution.
• A dreamer who isn’t simply maintaining ministry but enjoys creating new ideas, improving experiences and taking wise, calculated risks for the Kingdom.
• Someone who understands that operational excellence exists to serve people, not processes.
• A leader who highly values hospitality and has an eye for culture and creating environments where young adults immediately sense they belong.
• Strong organizational and project management skills with the ability to lead multiple initiatives without sacrificing quality.
• Proven ability to build a leadership pipeline- recruiting and developing leaders who in their turn lead their own teams.
• Strong communication skills with the ability to collaborate across multiple departments and ministry teams.
• Familiarity with social media strategy, digital communication and creative storytelling.
• Calm under pressure with strong problem-solving instincts and the ability to anticipate challenges before they arise.
• A…