Care Coordinator- Fort Monmouth

Overview

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Fort Monmouth, NJ.

• Support patient care by making patients feel welcomed and valued while helping control the flow of the appointment
• Respond to all phone calls and emails within 2 hours and always within 24 hours
• Guide patients through our out-of-network experience and greet all patients entering the clinic with a smile
• Execute 5-star customer service and contribute to a collaborative community environment for patients and team members

• Previous customer service experience
• Hospitable, welcoming, and team-oriented
• Strong communication skills and ability to multi-task
• Strong attention to detail and willingness to grow
• BA/BS degree preferred, not required

• We know that exceptional patient service starts with a well-cared-for team
• Environment that supports career growth with flexibility and time to be a human being
• One Medical paid membership. Learn more at
• Mental health benefits including paid time off and support services through Journey Live & employer-sponsored EAP program
• Medical, Dental, Vision Benefits, Commuter FSA Plan
• 401(K) Safe Harbor Match: up to 4% of annual compensation with specifics as described
• Generous paid time off including PTO, Floating Holidays, Company Holidays, Mental Health
• Commuter FSA plans – pretax savings for travel to and from work
• Employee perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., including gym membership discounts with Blink & Crunch Fitness
• Company events:
  Annual Summer Picnic and Holiday Awards Celebration

• Manual dexterity to manipulate office equipment and make written notations
• Ability to use a computer keyboard 90% of each workday
• Hearing acuity to communicate over the telephone
• Visual acuity to read information on a computer screen
• Ability to sit, stand, and walk for extended periods
• Occasionally lift 10 pounds floor to waist

We value empathy in our team members and a dedication to clinical excellence. We are looking for both entrepreneurial big-thinkers and those focused on day-to-day treatment. Successful candidates will understand that being clear is kind and that actions express priorities. We believe you will find your niche with us and grow.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.