Shift supervisor, Retail

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Manage store operations in absence of manager: lead staff, ensure opening/closing procedures.
• Work effectively with store management and crews.
• Supervise the crew: assign, direct, follow up of all activities.
• Communicate information to and from store management and crews.
• Customer Service:
  Assist customers with questions, problems, complaints; promote CVS customer service culture; handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Merchandise & Presentation: price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, seasonal merchandise; execute display and maintenance of off-shelf merchandise; reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekends, overtime, and respond to urgent store issues.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred but Not Required.

40

Full time

The typical pay range for this role is $17.92 - $26.92 per hour.

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, financial coaching.
• Benefit solutions: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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We anticipate the application window for this opening will close on: 04/02/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.