Security Officer Hospital Reception Specialist

Allied Universal -  - Responsibilities:
Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a healthcare location;
Greet patients, visitors, staff, and/or vendors, assist with access control processes, and help direct individuals to the appropriate departments or reception areas;
Monitor lobby and entrance activity, verify identification and/or visitor credentials as required, and report unusual activity or concerns in a calm, professional manner;
Respond to incidents, alarms, and/or critical situations at the front desk with a calm, problem-solving approach, following site-specific protocols and notifying appropriate personnel;
Maintain accurate front desk logs, visitor records, and/or incident documentation while supporting communication between staff, guests, and Allied Universal personnel