Demand Planner Middletown, Pennslyvania

Overview

The Demand Planner is an individual contributor role that supports the effective planning and execution of materials and inventory to ensure product availability, cost efficiency, and on-time delivery. This role is responsible for maintaining accurate ERP parameters, analyzing demand and forecast data, executing purchase orders, and supporting inventory optimization efforts. The Demand Planner collaborates with cross-functional partners including Sales, Marketing, Operations, and Purchasing to maintain service targets and operational performance.

• Execute inventory planning strategies to support improved inventory turns while maintaining required service levels.
• Prepare and maintain routine reports and data analysis to support key performance indicators (KPIs).
• Participate in Lean and continuous improvement activities aimed at enhancing productivity and supply chain efficiency.
• Monitor and manage inventory levels based on product usage, forecast trends, and customer stocking programs.
• Support quarterly inventory processes such as scrap reviews and returns to suppliers.
• Review customer demand, sales forecasts, and historical data to establish ERP system parameters (e.g., EOQ, lot size, safety stock, reorder points).
• Manage replenishment and stocking programs for designated customers.
• Collaborate with Marketing, Sales, and Strategic Purchasing to support stocking programs, bonded inventory, and blanket order execution.
• Track and report performance metrics related to product availability, delivery performance, inventory turns, and months-on-hand (MOH).
• Coordinate new item setups and data requirements with the Item Control Administrator.
• Provide cross-functional support and perform backup responsibilities within the Supply Chain Services (SCS) department as required.
• Attend meetings and prepare relevant planning data and reports.
• Perform daily ERP functions including:
• Creating purchase orders
• Issuing orders
• Preparing reject notices and corrective action requests
• Responding to supplier issues related to forecasts, product demand, revisions, or receipt discrepancies
• Other duties as assigned by manager

• Bachelor’s Degree in Supply Chain Management, Business, Operations, or related field.
• 3–5 years of relevant experience in demand planning, supply planning, or supply chain operations.
• Working knowledge of MRP and CRP systems.
• Experience using forecasting tools and understanding of bills of materials.
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Solid math and statistical analysis skills.
• Ability to manage multiple tasks with accuracy and attention to detail.
• Ability to work independently and collaboratively.
• Strong communication, problem-solving, and organizational skills.
• Self-motivated, action-oriented, and able to work in a fast-paced environment.

• Must be able to withstand long periods (up to 4 hours without a break)
• Must be able to read and write fluently in English
• Must be professional, ethical, and customer-focused
• Must be willing to travel internationally
• Must be willing to work over-time as needed
• Regular and on-time attendance

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

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